Windows 10: Microsoft Family Safety - Disney+

Discus and support Microsoft Family Safety - Disney+ in User Accounts and Family Safety to solve the problem; Last night, I was watching Andor on the Disney+ app, but when I clicked on the next episode, I was greeted with a Microsoft Family Safety prompt asking... Discussion in 'User Accounts and Family Safety' started by Marc Spector, Jun 4, 2025 at 6:07 PM.

  1. MARC SPECTOR
    Marc Spector Win User

    Microsoft Family Safety - Disney+


    Last night, I was watching Andor on the Disney+ app, but when I clicked on the next episode, I was greeted with a Microsoft Family Safety prompt asking me to make a request. I'm an adult, and I've checked https://account.microsoft.com/family/home and can see that I'm not a part of a family/I'm the only one in the group. Also, when I click on the "ask now" button, I just get an error message, and a Trace ID?Tried to include a screenshot, but it won't upload.

    :)
     
    Marc Spector, Jun 4, 2025 at 6:07 PM
    #1
  2. ASWIN_ANAND
    Aswin_Anand Win User

    Microsoft family safety not working--at all.

    Hi,



    Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



    Before we proceed, we require more information to assist you better.

    • Which web browser are you using?
    • Are the settings on the Family Safety options on your computer are the same with the one on
      http://familysafety.live.com?


    I suggest you to login with your parental account and check if you are able to manage the family settings.



    If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

    How do I remove Family Safety?

    Account help



    Now, setup Family Safety.

    Windows help and learning



    After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



    Refer the following Microsoft help article.

    Filter apps and games with Microsoft Edge - Microsoft Support

    Note: The steps for Windows 8/8.1 applies to Windows 10



    I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



    Thank you.
     
    Aswin_Anand, Jun 4, 2025 at 6:09 PM
    #2
  3. BRINK
    Brink Win User
    New Microsoft Family Safety Preview app for Android and iOS

    Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog


     
    Brink, Jun 4, 2025 at 6:09 PM
    #3
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Microsoft Family Safety - Disney+

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