Windows 10: BSOD error 0xc0000428 with 2 ram sticks

Hello,a brief history summaryMy computer started giving me BSOD errors 0xc0000428 a couple of months ago when i was doing a restart. After the BSOD i would shutdown my pc, turn it on and then it would boot into Windows if i remember correctly this behavior started after i tried to update Windows 10 with a KB which had issues with its installationSo on Monday an optional update came up and i installed it. I restarted my computer and i got the BSOD error 0xc0000428 but this time my computer is refusing to boot into Windows either from SSD or a bootable USB flash drive in all circumstances un

:)

 

BSOD when using 2 ram sticks

I followed the guide to set driver verifier up and let it run for 6 hours. Never got a BSOD, so no dump files. After updating my BIOS and setting the ram to auto mode (so not in XMP mode) it seems stable. Ran memtest86 4 times and has not errored yet. I plan to run OCCT for 2 hours tonight to see if it fails (already did 3 sessions of 1 hour each no issues). So, I am not sure if the Ram is bad and cannot run at the specs they say or if my MB has as issue with the Ram.

But for now, seems like the issues was BIOS needed updating and Ram will not run in XMP mode. I may buy new ram soon and see if it has the same problem.

UPDATE: After running OCCT for 1 hour I did get another BSOD. There was no dump for it as it froze on the BSOD and did not restart. I force restarted and it booted to BSOD twice. Then the OS loaded and withing minutes it BOSD again. Then it would not boot up, so I removed 1 stick of Ram and it booted back up. I have put the 2 dumps in shared folder Microsoft OneDrive (I moved the other files into folder named old). Out of the 5 BSOD there is only 2 dumps.

Thanks for all your help.

 

Windows blue screening with 2 sticks of ram installed

My Spec -

• Motherboard - Asus tuf b760m plus gaming wifi d5 motherboard
  
• Ram - RAM 16x2 GB CORSAIR DDR5 5600mhz
  
• CPU - INTEL CORE I7 13700K
  
• Gpu - ZOTAC RTX 4070 12 GB OC TRINITY
  
• Cooler - LIANLI GALAHAD 360 ARGB
  
• SMPS - DEEPCOOL DQ 850M V3L
  
• SSD - CORSAIR 1 TB MP 600 / Samsung 1tb 980 EVO
  

I recently encountered a problem similar to some forums I browsed through. I purchased this PC a month ago, and from the second day, I've been experiencing blue screen of death (BSOD) errors. Sometimes, my games suddenly shut down, or my Adobe software closes abruptly. Over time, the frequency of BSOD errors has increased, occurring at least twice every day.

To troubleshoot, I tested each RAM stick individually during the first week. No issues appeared when I used the first stick. However, when I tested the second stick the following week, I encountered problems again. I continued using the first stick for a month, suspecting the second stick might be faulty. I initiated a warranty replacement for the second stick and, just yesterday, purchased an additional RAM stick with the same MHz, bringing the total to three sticks and 48 GB of RAM.

Currently, the replacement RAM hasn't arrived, so I'm using 32 GB of RAM again. Despite my efforts, I continue to face BSOD errors. Frustratingly, I invested my hard-earned salary as a creative artist to build this PC, and I feel depressed not being able to use it to its full potential. It's disheartening to think I might be stuck with only 16 GB of RAM for the rest of my PC's lifespan, considering I've recently bought a new RAM stick.

I've exhausted all possible solutions, consulting forums, DUMP FILE and YouTube, but the issue persists. As a creative professional, this problem severely impacts my ability to work. I've attached the dump file from my latest BSOD error. If anyone can provide assistance, it would mean a lot to me.

Thank you for taking the time to read this.

* Changed to a question

 

BSOD when using 2 ram sticks

My computer is BSOD when I have 2 sticks of Ram put into MB slots B2&A2 (the slots the MB says to use for Dual channel). It crashes under load when gaming. So I download OCCT to test and it crashes every time I have both sticks in without fail.





I ran OCCT memory stress test and CPU stress test with 2 16 GB sticks in slots A2 & B2 (Dual channel mode was shown in BIOS)

Crashed (BSOD) in 30 seconds or less.



I ran OCCT memory stress test and CPU stress test with each Stick of Ram (1 stick at a time) in slots B2, then A2. Also 1 time each with XMP on and off.

No crashes



I ran OCCT memory stress test on a stick in B2 slot again, this time OCCT would go into "Not Responding" ever 30 secs or so then come back working (this happen like clockwork till I stopped it 12 minutes in).



I ran Memorytest86 tool from USB flash drive on each stick in slot B2 no errors. Also ran 1 stick in slot A2 with no errors.



After running the tests, I put both sticks back in to test them with Memorytest86, but when it got to "Checking CPU,Cache,Mem speeds" it hung and never went into the test. Then when I tried to reboot, the computer would start powering up, then depower, then start powering up again (it does this on repeat for 5 minutes). I had to remove 1 Ram stick to boot it, shut it back down and put the other in again than it booted with both stick is. But the boot led to a BSOD, then rebooted back to Desktop.





I have the dumps of all the crashes, but it just says "BugCheck Failed". 2 of the dumps are when it BSOD while in a game, 2 are when running OCCT Memory test, and last one is the BSOD when I added back both sticks and it booted to BSOD.



All the parts are new, so I need to figure out which piece of hardware is bad: MB, CPU, or Ram. Right now, I am thinking MB but can't confirm since I don't know how to read the mini dumps.

Below is some of the info I got from the 4 dumps:



SYSTEM_SERVICE_EXCEPTION (3b)

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005, Exception code that caused the BugCheck

Arg2: fffff800382f7f0f, Address of the instruction which caused the BugCheck

Arg3: ffffb103e8306730, Address of the context record for the exception that caused the BugCheck

Arg4: 0000000000000000, zero.



IMAGE_NAME: GenuineIntel.sys

FAILURE_BUCKET_ID: IP_MISALIGNED_GenuineIntel.sys



******************************************************************************



WINLOGON_FATAL_ERROR (c000021a)

The Winlogon process terminated unexpectedly.

Arguments:

Arg1: ffff868ca60e9a40, String that identifies the problem.

Arg2: ffffffffc0000005, Error Code.

Arg3: 00007ffae6fb425f

Arg4: 000000f60bdbdf80



FAILURE_BUCKET_ID: 0xc000021a_c0000005_csrss.exe_Terminated_nt!PopTransitionSystemPowerStateEx



******************************************************************************



ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)

An attempt was made to write to readonly memory. The guilty driver is on the

stack trace (and is typically the current instruction pointer).

When possible, the guilty driver's name (Unicode string) is printed on

the BugCheck screen and saved in KiBugCheckDriver.

Arguments:

Arg1: ffffa8181955a258, Virtual address for the attempted write.

Arg2: 8a00000000200121, PTE contents.

Arg3: fffff3882909e710, (reserved)

Arg4: 000000000000000a, (reserved)





IMAGE_NAME: ntkrnlmp.exe



FAILURE_BUCKET_ID: AV_nt!MiRaisedIrqlFault



******************************************************************************



KMODE_EXCEPTION_NOT_HANDLED (1e)

This is a very common BugCheck. Usually the exception address pinpoints

the driver/function that caused the problem. Always note this address

as well as the link date of the driver/image that contains this address.

Arguments:

Arg1: ffffffffc0000005, The exception code that was not handled

Arg2: fffff8062a610654, The address that the exception occurred at

Arg3: fffff285c1d9f698, Parameter 0 of the exception

Arg4: fffff285c1d9eed0, Parameter 1 of the exception



IMAGE_NAME: volsnap.sys

FAILURE_BUCKET_ID: AV_volsnap!VspStorageDriverCallout





Based on this can you tell me what is the issue with this PC?