Windows 10: Any advice on connected but not secured and no internet & pc problems when attempting to...

Hi! I’ve been experiencing a reoccurring problem for months on end about my pcs internet being connected but not secured, meaning it has no internet at all. It used to go down at around 12ish midnight but now it’s more so whenever I turn my pc back on, it’s just off and takes a while to come back on again. So I’ve been told to hard install my operating systems. But with doing so, it’s ran into a problem. Gets to about 40% and says it’s ran into a problem. Any advice on either problems? For extra info, I’m not using a USB or anything to back stuff up. I simply use my pc for school and games.

:)

 

Internet connectivity problems

Hello Walrus,

There can be a number of reasons for no internet connection in Windows, some common reasons that can cause these problems are:

• Corrupted or incompatible drivers.
• Missing updates.
• Network connection settings.
• Hardware or software problems.
• Inappropriate distance from the router or obstruction.
• Interference with other devices.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?

Meanwhile, we recommend performing the suggested steps in this article
to help you troubleshoot and resolve network connection issues in Windows 10.

We look forward to your response.

Regards.

 

INTERNET CONNECTION

Hi AndreiPopescu5,

Thank you for posting your question in the Microsoft Community Forums.

I appreciate your efforts to work on this issue.

I can understand the situation must be disappointing, when you get the message no internet connection even when the PPOE internet connection is working fine.

Please answer these questions to get clarity on this issue:

1. Are you aware of any changes made to the PC prior to this issue?
   
2. Which security software is installed on the PC?
   
3. Are you able to access websites in your browser when you are connected to the PPPoE network connection?
   

However, let us follow this suggestion to check if that helps.

Suggest you to run the Network troubleshooter followed by
networking commands. The Network troubleshooter can help diagnose and fix common connection problems. Using this troubleshooter, then running some networking commands afterwards if needed, can help you. Once the steps are done, remember to
restart the computer and see if that fixes this issue.

Fix network connection issues in Windows:

Note: The steps to temporarily turn off the firewall or security software on the PC depend on the firewall or security software you’re using. Check the documentation for your firewall or security software to learn how to turn it off. Make sure you
turn it back on as soon as you can. Not having a firewall or security software turned on makes your PC more vulnerable.

Awaiting your reply.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?