Windows 10: Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10

Discus and support Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 in Windows 10 Software and Apps to solve the problem; Hello,I am running windows 10 on my hp laptop. Whenever I turns on the laptop from the sleep mode suddenly the system crashes and gives BSOD. i can't... Discussion in 'Windows 10 Software and Apps' started by taimoor hassan2, Jun 5, 2025 at 5:27 PM.

  1. Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10


    Hello,I am running windows 10 on my hp laptop. Whenever I turns on the laptop from the sleep mode suddenly the system crashes and gives BSOD. i can't sleep my laptop and i have to turn off the sleep mode while on battery or while charging. this is very annoying. I had a run of V2 logger. Here is the rar file on g drive. Also Quite a long time ago i colloned my windows 10 from another laptop to this laptop. can anyone have a solution why my laptop does this?https://drive.google.com/file/d/12GNafHnLVuWNxVzt6hHrom9lw6n7UYpk/view?usp=sharing

    :)
     
    taimoor hassan2, Jun 5, 2025 at 5:27 PM
    #1
  2. Chadi Win User

    Constant Crashing & Sleep Wake Issues

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363
    Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0


    First Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.
    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    Second Problem:constantly crashing, blue screen of death.

    Last info from Diagnostic Data Viewer:

    Antimalware Service Executable

    Description
    Faulting Application Path: C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2001.10-0\MsMpEng.exe
    Creation Time: 3/14/2020 1:39:54 PM
    Problem: MpTelemetry
    Status: Report sent

    Problem signature
    Problem Event Name: MpTelemetry
    Problem Signature 01: unspecified
    Problem Signature 02: HardeningTelemetry
    Problem Signature 03: HardeningTelemetryDisableAS
    Problem Signature 04: 4.18.2001.10
    Problem Signature 05: unspecified
    Problem Signature 06: unspecified
    Problem Signature 07: unspecified

    Extra information about the problem
    Bucket ID: fdb8de8b2cbae82736f81cfce42d2152 (1655104735544156498)


    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 270417d1583351612t-constant-crashing-sleep-wake-issues-options.png

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 270418d1583351612t-constant-crashing-sleep-wake-issues-options-2.png

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 270419d1584211485t-constant-crashing-sleep-wake-issues-plan2.png

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 270420d1583351612t-constant-crashing-sleep-wake-issues-power-plans.png

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 270421d1584211485t-constant-crashing-sleep-wake-issues-windows.png
     
  3. Chadi Win User
    ASUS Laptop Won't Wake from Sleep Mode

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363 Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0

    Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 269222d1583351612t-asus-laptop-wont-wake-sleep-mode-options.png

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 269223d1583351612t-asus-laptop-wont-wake-sleep-mode-options-2.png

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 269224d1583351612t-asus-laptop-wont-wake-sleep-mode-plan2.png

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 269225d1583351612t-asus-laptop-wont-wake-sleep-mode-power-plans.png

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10 51612t-asus-laptop-wont-wake-sleep-mode-screenshot_2020-03-04-intel-reg-driver-support-assistant.png
     
  4. LeoBloom Win User

    Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10

    Non-BSOD crash on Wake from Sleep

    Hi all - this forum has helped me diagnose a BSOD with an old build! Unfortunately, I am having a non-BSOD crash with my new build that only occurs when waking up from Sleep. Usually wake from sleep works flawlessly, but occasionally the monitor wakes up and nothing is displayed for a few seconds - then monitor goes to "Power Saver" mode (which I assume means it no longer is receiving display signal from computer). Within a minute or two, the computer reboots by itself. If there is another forum within tenforums for non-BSOD crashes, I apologize for posting in the wrong place I do have a minidump file from 10/11 that should be part of the uploaded log Thank you in advance
     
Thema:

Laptop crashing after sleep / wont wake from sleep and crashes BSOD / Windows 10

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