Windows 10: Random BSODs from time to time. Suspect Graphics card drivers

I'm getting random BSOD from time to time on a Windows 11 Thinkpad. The last one was this : 0x00000050 0xffffe083390e7498, 0x0000000000000000, 0xfffff803894ee870, 0x0000000000000002. I allready did a healthcheck on the RAM and reinstalled the previous version of windows. The Laptop has thoses crashes since I bought it. I also did update the drivers on the graphics and CPU through the Intel Graphics software here is the minidump : https://www.dropbox.com/scl/fi/na9j1cfviamelv36v027p/060625-15250-01.dmp?rlkey=n7qv7r689462sfdgk38escjw2&st=zkgstr5c&dl=0

:)

 

Random but frequent BSOD after idling for some time.

Hello, our computers in computer labs with Dell OptiPlex 7470 often run into BSODs after certain amount of idle time. Below are the common errors we see:

• KERNEL_DATA_INPAGE_ERROR
  
• CRITICAL_PROCESS_DIED
  
• SYSTEM_SERVICE_ERROR
  

These are domain-joined computers, running with same Windows master image deployed through Clonezilla.

Their occurrence seems random and without pattern, one computer can show BSODs with these respective errors at different times.

Below are the steps we tried:

• chkdsk /f /r /x
  
• dism /online /cleanup-image /restorehealth: no error found
  
• sfc /scannow: no error found
  

(The above three commands in order)

• Hibernate and Fast Startup is disabled
  
• Power Management for screen, hard disk, computer set to never sleep in any scenario
  
• C-state control disabled in BIOS
  
• Scanned disk for any errors using the software, CrystalDiskInfo.
  
• Windows Memory Diagnostic (shows no error found)
  
• Driver Verifier (unsure of how to continue using it after its BSOD showing Verifier found violations)
  
• Cleaned and reseated RAM
  
• Swapped with SSD with same Windows image.
  
• Pulled out one of the workstations out to test environment and installed with clean windows image, does not have BSOD issue.
  

But the problem seems to be re-occurring every now and then even after all these steps.

Below I am attaching a screenshot of output of msinfo32 and all the dump files we had in one of the workstations.
Support-Appendix

 

Bsod at random times

Hi, here is dump file. Have a bsod at random times. Windows is updated, drivers to video, chipset and bios to.
No memory overclock. Maybe dump will help https://drive.google.com/file/d/1Ejs7tXbS7mFPUiMaGwOvl12gi-ilh568/view?usp=share_link

 

Graphics card information.

Hi David,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

The error might occur if the Graphic card is cannot update the driver automatically.

I suggest you to update the graphic card manually by following the steps below:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

Also, can download the latest version of the graphic card from the manufacturer website.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.