Windows 10: I installed updates on my computer and now when I restart it I get a white screen

Discus and support I installed updates on my computer and now when I restart it I get a white screen in Windows 10 Software and Apps to solve the problem; I installed updates on my computer and now when I restart it I get a white screen. Can't even start in Safe mode. Stuck on white... Discussion in 'Windows 10 Software and Apps' started by Roy Bartell, Jun 6, 2025 at 12:52 PM.

  1. ROY BARTELL
    Roy Bartell Win User

    I installed updates on my computer and now when I restart it I get a white screen


    I installed updates on my computer and now when I restart it I get a white screen. Can't even start in Safe mode. Stuck on white

    :)
     
    Roy Bartell, Jun 6, 2025 at 12:52 PM
    #1
  2. THEMAILMAN78
    TheMailMan78 Win User

    Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Jun 6, 2025 at 12:59 PM
    #2
  3. AMIT(KUMAR)
    Amit(Kumar) Win User
    white screen

    Hello Suzanna,

    Please answer the questions below:

    • Did you use this computer with HP monitor before? And was it working fine?
    • Do you see manufacturer logo or any black screen in HP monitor? Or you just immediately see white screen when you turn the computer on?

    I request you to uninstall and reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Right click on the Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.



    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



    Thank you.
     
    Amit(Kumar), Jun 6, 2025 at 12:59 PM
    #3
  4. AMERICANPHARAOH
    AmericanPharaoh Win User

    I installed updates on my computer and now when I restart it I get a white screen

    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Jun 6, 2025 at 12:59 PM
    #4
Thema:

I installed updates on my computer and now when I restart it I get a white screen

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