Windows 10: What caused my random restart crash?

Discus and support What caused my random restart crash? in Windows 10 Gaming to solve the problem; I was just browsing on my PC normally with my music player on and discord going and randomly computer went black and restarted.I have the minidump so... Discussion in 'Windows 10 Gaming' started by SinfulTear, Jun 7, 2025 at 2:17 PM.

  1. What caused my random restart crash?


    I was just browsing on my PC normally with my music player on and discord going and randomly computer went black and restarted.I have the minidump so can someone tell me what caused it so i can try to fix it? Thank you!https://drive.google.com/file/d/1MKOKV1LuX3wb5ZjUTeZMxmA0Agehgpnb/view?usp=sharing

    :)
     

  2. random restarts

    Hi Lili,

    Hardware failure or system instability can cause the computer to
    randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

    • Press Windows key.
    • Type Troubleshoot.
    • Under Find and fix other problems look for
      Power.
    • Then Run the troubleshooter.

    Update us with the outcome and if you need further assistance.
     
    Marilou Ser, Jun 7, 2025 at 2:20 PM
    #2
  3. J-Man Win User
    Random Restarts?

    When I had random restarts I THINK it was my PSU that caused it but alternatively it could be a driver which needs to be found that's causing it (if it's a driver).
     
  4. ARC
    Arc Win User

    What caused my random restart crash?

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
Thema:

What caused my random restart crash?

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