Windows 10: How to get rid of mobile controls on Roblox on Pc

I will play any game, and the mobile controls will show on screen on Roblox. However, the controls that are on screen cannot be clicked on or used on the keyboard.

:)

 

How to get rid of mobile controls on windows 11 laptop on roblox

I’ve gotten a hp laptop and it windows 11 and when I play a certain game on roblox and it’s called Greenville it is stuck on the mobile controls and I have trying to get rid of the noble controls, is there a way to disable that so I can have the normal Pc controls

 

Microsoft Store Roblox Stuck with Mobile Controls

After launching a game in the Microsoft Store version of Roblox, it gives me mobile controls and I am unable to get rid of them. I have tried disabling "touch screen", reinstalling Roblox on the Microsoft store, restarting my pc, and verifying that the "pen and ink" service is NOT running and have disabled them and yet after all of that, it is still loading/running my Roblox game as if I am on mobile. Below you can see a hyperlink with the images attached to it to find out what it looks like on my part. Also, I am running Windows 11, not 10.

What it looks like
What it looks like 2

 

How do I change the movement settings on Roblox

Hello, Desmond Bink

Welcome to Microsoft Community.

To change the movement settings in Roblox, you can try the following steps:

1. Check the Roblox settings: Open Roblox and click on the gear icon in the top-right corner to access the settings. Make sure you are in the "Controls" tab and not the "Mobile" tab. The "Controls" tab should have options for keyboard and mouse controls.
   
2. Reset the Roblox controls: In the Roblox settings, scroll down to the bottom and click on the "Reset All" button. This will reset all your controls to their default settings, which should include keyboard and mouse controls.
   

If these steps do not work, it is recommended to contact Roblox support for further assistance. They can provide more specific troubleshooting steps or investigate if there is a bug or issue with your account.

Best regards,



Chandy |Microsoft Community Support Specialist