Windows 10: Stuck on update screen for 2 hours

Discus and support Stuck on update screen for 2 hours in Windows 10 Gaming to solve the problem; What shuld I do after being stuck for 2 hours on update screen with 0%, it has restarted 0 times CPU fans are quiet. As always an unnecessary forced... Discussion in 'Windows 10 Gaming' started by Jaroslav Rojík, Jun 8, 2025 at 12:12 PM.

  1. Stuck on update screen for 2 hours


    What shuld I do after being stuck for 2 hours on update screen with 0%, it has restarted 0 times CPU fans are quiet. As always an unnecessary forced update, that is for some Microsoft reason stuck on bilingual screen, the first line says Working on updates 0%. What should I do? Force shut down using power button? Unplug it? Wait few more hours? Which solution won't leave me with blue screen afterwards? Any suggestions appreciated, ATP thinking about dual boot setup and using windows just for games, ditching whole Microsoft bloat ecosystem and moving my work to linux XD.

    :)
     
    Jaroslav Rojík, Jun 8, 2025 at 12:12 PM
    #1
  2. waavman Win User

    Windows 10 Laptop stuck in update upto 3 hours then rollsback update

    @zbook,

    I am slightly confused by the results.
    As suggested by you, I performed clean boot in Windows 10
    In msconfig, chose Selective startup and unchecked "Load Startup items". Then under Services tab after hiding all Microsoft services, I disabled all services. Then in startup tab I disabled all startup tasks and restarted my Laptop. Once it booted I went to settings ->Windows update and clicked on "Check for updates" and then it gave a couple of updates like "2021-01 Windows update for Windows 10 v 1909" , "Update for removal of Adobe flash player.." and asked it to run the updates.
    So it ran the updates and restarted again. And I see in the update history as shown in below screen shot that those 2 updates are applied with todays timestamp 5/22/21

    Stuck on update screen for 2 hours 4t-windows-10-laptop-stuck-update-upto-3-hours-then-rollsback-update-updatehistory_latest_larger.jpg


    However on the Windows update screen it still shows "You are NOT up to date. Your device is missing important security and quality fixes" as shown in below screenshot.
    If I click on "Check for Updates" nothing comes up now and it keeps saying "You are NOT uptodate your device is missing important security and quality fixes" I tried restarting a few more times and it says the same thing.

    Stuck on update screen for 2 hours t-windows-10-laptop-stuck-update-upto-3-hours-then-rollsback-update-updatesmissing_latest_larger.jpg


    Also if I click the Start->Power icon, there are only 2 Options as shown in below screenshot. "Update and shut down" and "Update and restart".

    Stuck on update screen for 2 hours 1621701007t-windows-10-laptop-stuck-update-upto-3-hours-then-rollsback-update-startbutton_larger.jpg


    So can you please advise what this signifies and how do I proceed from here and what are the next steps because I am confused if it already applied all the updates or it is not able to apply the updates .
    Appreciate your help.

    Thanks

    - - - Updated - - -

    I am sorry, can you please clarify this which you have mentioned in your reply ?

    (1) What do you want me to do with this link
    setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag

    (2) And what is V2: BSOD for. Is it connected to above setupdiag step ?

    (3) Is Upgrade_failure_info.bat the 3rd step you want me to run after above V2:BSOD step ?

    (4) PS2 Logs: Is this the 4th step to perform after upgrade_failure_info.bat step ?

    thanks

    - - - Updated - - -

    I am sorry, can you please clarify this which you have mentioned in your reply ?

    (1) What do you want me to do with this link
    setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag

    (2) And what is V2: BSOD for. Is it connected to above setupdiag step ?

    (3) Is Upgrade_failure_info.bat the 3rd step you want me to run after above V2:BSOD step ?

    (4) PS2 Logs: Is this the 4th step to perform after upgrade_failure_info.bat step ?

    thanks
     
  3. Windows 10 updates stuck at 91% for 7 hours

    Microsoft was of no help to me at all (yet again). Pointing at others, in this case 3rd party antivirus software is a typical attempt to hide their own incompetence.

    Another few hours of productivity lost thanks to Microsoft!

    Here's what worked for me: Windows Update stuck downloading updates in Windows 11
     
    BoerenKnuppel, Jun 8, 2025 at 12:13 PM
    #3
  4. Stuck on update screen for 2 hours

    windows update stuck at installation screen and cannot get to desktop

    Hi Sue,

    To understand the issue better, I would like to ask some questions:

    • Is the computer stuck in the Installing updates screen?
    • For how long is the computer stuck in the screen?
    • When was the computer last updated?
    • Is the screen showing any percentage of installation?

    Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
    provided below:

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.

    Thank you.
     
    Eeshwar Kumar, Jun 8, 2025 at 12:13 PM
    #4
Thema:

Stuck on update screen for 2 hours

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