Windows 10: Bluetooth headphones keep randomly disconnecting without being displayed as disconnected

Discus and support Bluetooth headphones keep randomly disconnecting without being displayed as disconnected in Windows 10 Software and Apps to solve the problem; Hi there!I do have a problem with my Bluetooth connection for about a year now, which I couldn't find a solution for. So I hope someone can help me... Discussion in 'Windows 10 Software and Apps' started by Elias_0815, Jun 8, 2025 at 3:12 PM.

  1. Bluetooth headphones keep randomly disconnecting without being displayed as disconnected


    Hi there!I do have a problem with my Bluetooth connection for about a year now, which I couldn't find a solution for. So I hope someone can help me here.When watching videos or listening to music on my laptop, I use a pair of Bluetooth headphones. Sometimes and with no apparent cause, sound will completely stop playing. In the settings menu under 'Bluetooth & devices' the headphones will still be displayed as connected for about 20s despite no sound playing anymore and when I try to manually disconnect them it says 'Couldn't disconnect'. After that they will be displayed as 'Not connected'

    :)
     

  2. Bluetooth headphones "disconnected" and will not reconnect

    I recently bought new sony bluetooth headphones and they were working great (besides the fact that i had to go out and buy a dongle) until today when i noticed that only the "headset" would connect and there was not an option to input "headphones" like there
    was before. So then i went to "playback deceives and noticed that it listed "headphones" as disconnected. i right clicked on it and clicked "connect" but it didn't do anything. I disconnected and reconnect my "headset" to test if it was something with my
    Bluetooth but it disconnected and reconnect fine.

    please help
     
    Matthew2847, Jun 8, 2025 at 3:18 PM
    #2
  3. Bluetooth wireless headphones disconnected

    I've rummaged around and tried a bunch of things, but the bluetooth headphones aren't working...

    Windows 10, 64-bit, desktop - lots of everything, current version, etc.

    I have a set of basic Bluetooth headphones, paired them normally, connected them, everything shows fine. In the Sound screen I can SEE the headphones but they're disconnected. I haven't found any way to get them "connected".

    To be sure it's JUST this system, I took the same headphones, paired them on the Windows 10 LAPTOP. Connected them and they work PERFECTLY. No problems whatever. No new drivers, no fiddling, no problem, just turned 'em on, paired them, and they worked......

    Tried again on the desktop. Same result. Went to the Asus site and downloaded THEIR version of the latest Bluetooth driver(s) and installed them. Rebooted. Same result. Unpaired the headphones and repaired them. Still same result.

    Did all the stuff I found over at Microsoft, which of course did nothing.

    I ALSO have a DIFFERENT Bluetooth device (it's an Oticon ConnectClip, but it's just another Bluetooth headset, headphones to the computer), so I did the same thing with THAT. Paired it, connected it, did all the normal stuff. It ALSO shows disconnected for both the "headset" and the "headphones".

    AGAIN, went to the laptop, did the same thing with the ConnectClip and it works PERFECTLY..........

    The ONLY difference I can see between the two systems is that in the Bluetooth screen where it shows the device paired, on the laptop it says "Connected Music" (or possibly "Paired Music" - the laptop is in another location so I can't check the exact wording) but on the desktop it just says "Connected" or "Paired".

    I'm out of ideas - both work on the laptop, both work on the phone, NEITHER works on the desktop...
     
    GracieAllen, Jun 8, 2025 at 3:18 PM
    #3
  4. Nađa Win User

    Bluetooth headphones keep randomly disconnecting without being displayed as disconnected

    My Bluetooth headphones randomly disconnect from my laptop

    My Bluetooth headphones (Philips tah4205) randomly disconnect from my laptop ( Asus VivoBook 15 ). They disconnect on average every 10 minutes and most times reconnect after a few seconds. The headphones work perfectly fine with both my phone and tablet, also other Bluetooth devices (speaker and some cheap earbuds) work fine with my laptop. I turn off Bluetooth on nearby devices when I'm trying to connect them to my laptop.

    Things I've already tried:

    1. Bluetooth troubleshoot (both Asus and windows )

    2. Updating drivers, uninstalling and reinstalling them

    3. In Services setting Bluetooth services on automatic

    4. I saw that power management in device manager solves the issue, but I don't have power management tab.
     
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Bluetooth headphones keep randomly disconnecting without being displayed as disconnected

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