Windows 10: BSOD while idle, but never while gaming

Discus and support BSOD while idle, but never while gaming in Windows 10 Gaming to solve the problem; i'm getting bsod while idle, watching videos, playing low end games or just browsing on the internet. I have tried updating drivers, switching rams and... Discussion in 'Windows 10 Gaming' started by Marcel Žák, Jun 8, 2025 at 4:03 PM.

  1. BSOD while idle, but never while gaming


    i'm getting bsod while idle, watching videos, playing low end games or just browsing on the internet. I have tried updating drivers, switching rams and completely reinstalling windows, nothing seems to help.minidump: 060825-7000-01.zipAMD Ryzen 5 3600 6-Core Processor 16gb RAMAMD Radeon rx 6600TUF B450 pro gaming motherboard

    :)
     
    Marcel Žák, Jun 8, 2025 at 4:03 PM
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    Resolving Blue Screen errors in Windows - Microsoft Support

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 8, 2025 at 4:05 PM
    #2
  3. Random but frequent BSOD after idling for some time.

    Hello, our computers in computer labs with Dell OptiPlex 7470 often run into BSODs after certain amount of idle time. Below are the common errors we see:

    • KERNEL_DATA_INPAGE_ERROR
    • CRITICAL_PROCESS_DIED
    • SYSTEM_SERVICE_ERROR
    These are domain-joined computers, running with same Windows master image deployed through Clonezilla.

    Their occurrence seems random and without pattern, one computer can show BSODs with these respective errors at different times.

    Below are the steps we tried:

    • chkdsk /f /r /x
    • dism /online /cleanup-image /restorehealth: no error found
    • sfc /scannow: no error found
    (The above three commands in order)

    • Hibernate and Fast Startup is disabled
    • Power Management for screen, hard disk, computer set to never sleep in any scenario
    • C-state control disabled in BIOS
    • Scanned disk for any errors using the software, CrystalDiskInfo.
    • Windows Memory Diagnostic (shows no error found)
    • Driver Verifier (unsure of how to continue using it after its BSOD showing Verifier found violations)
    • Cleaned and reseated RAM
    • Swapped with SSD with same Windows image.
    • Pulled out one of the workstations out to test environment and installed with clean windows image, does not have BSOD issue.
    But the problem seems to be re-occurring every now and then even after all these steps.

    Below I am attaching a screenshot of output of msinfo32 and all the dump files we had in one of the workstations.
    Support-Appendix
     
    Liew Jin Ann, Jun 8, 2025 at 4:05 PM
    #3
  4. BSOD while idle, but never while gaming

    BSOD when idle

    Hi! my pc often gets BSOD when it's idle but not when playing games.

    Here's a link to the minidumps Microsoft OneDrive

    Any help would be great! Thanks!
     
    John Rollen Babatuan, Jun 8, 2025 at 4:05 PM
    #4
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BSOD while idle, but never while gaming

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