Windows 10: Probable issue with Microsoft account, showing old address for location on a new computer

Discus and support Probable issue with Microsoft account, showing old address for location on a new computer in Windows 10 Software and Apps to solve the problem; Have had an issue with location since moving to Oregon from Idaho, computers still show our old address as my current location. I thought it was a... Discussion in 'Windows 10 Software and Apps' started by IDTag, Jun 8, 2025 at 7:42 PM.

  1. IDTag Win User

    Probable issue with Microsoft account, showing old address for location on a new computer


    Have had an issue with location since moving to Oregon from Idaho, computers still show our old address as my current location. I thought it was a computer related issue but recently bought a new laptop and it shows the location in Idaho as well. This led me to think it's an issue with my account and not the computer.I have read through as many posts as possible regarding the problem, have verified all addresses in my Microsoft account show the Oregon address but still comes up as Idaho. Websites such as Google Maps and others show the Idaho address too. I have enabled location and also set a

    :)
     

  2. old email addresses

    Thank you for updating me HA.111

    Here is the step to remove that old email address.

    Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

    Just do this step and your good to go.

    Continue to have an escellent day HA.111

    Best regards,

    Anthony C. De Jesus

    Independent Advisor
     
    Anthony1129, Jun 8, 2025 at 7:46 PM
    #2
  3. dcell Win User
    Devices Show Wrong Location

    I have two laptops and two desktops. ALL devices consistently show the wrong address. It is an old address/location from when I first created a Microsoft account SEVERAL years ago. I've gone through my account multiple times making sure the correct location
    is listed. I actually have to disable location sharing on the two laptops because the issue causes problems. Does not matter where the devices are, when I sign into my account, they show as being located at the old address. If location sharing is active, any
    program from a specific device will show as being at the old address. One of the laptops and one of the desktops have never even been in that location, I got them after we moved. Searching through past questions here has been no help. Using the Map App on
    all of the devices will show the old address if I click to show current location.
     
  4. Probable issue with Microsoft account, showing old address for location on a new computer

    How to replace old Microsoft Account with a new Microsoft Account

    Hi Hitendra,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

    Step 1:

    • Type Manage your accounts
      in the search bar and click on it
    • Click on "sign in with a local account instead"
    • Press next and complete the process.
    • If you do not have a local account, leave the credentials blank and proceed.

    Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

    1. In the Start search, type "Manage your accounts" and press Enter.

    2. Choose 'Accounts'.

    3. Click on "sign in with a local account instead"

    4. Enter the Microsoft account ID and Password and click Next.

    Hope this post helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, Jun 8, 2025 at 7:46 PM
    #4
Thema:

Probable issue with Microsoft account, showing old address for location on a new computer

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