Windows 10: Subject: Windows 11 Shutdown Issue with USB Webcam

Dear Microsoft Team, On my PowerSpec B945 Ryzen 9 7950X3D, 64GB DDR5 6000 RAM, RX 7900 XT, 2TB SSD, Windows 11 Pro, I’ve experienced unexpected shutdowns when unplugging my Logitech V-U0028 USB webcam. This occurs after extended Copilot conversations and may seem related to Logitech G HUB software?? I enjoy using Copilot and want to continue without disruptions. Any insights or solutions would be appreciated. Best,Lexx

:)

 

webcam is not recognised by Windows

It appears that you have thoroughly investigated the issue with your Samsung M8 smart monitor's USB-C camera not being recognized by your Windows 11 desktop, and it seems to be a common problem. Here are some key points and additional steps you can consider:

1. Monitor Settings:
   
   • You need to configure the monitor settings to use the USB-C port for the camera. Navigate to External Device Manager > USB source setup and set it to USB-C.
     
2. Adobe Software Issues:
   
   • Adobe Connect and other Adobe software have known issues with recognizing webcams, including iPhones used as webcams. This is a broader issue with Adobe's software compatibility with various webcam devices.
     
3. Check Privacy Settings:
   
   • Ensure that Windows privacy settings allow apps to access the camera. Go to Settings > Privacy & security > Camera and make sure that Camera access and Let apps access your camera are turned on.
     
4. Antivirus Software:
   
   • Temporarily disable your antivirus software to see if it is blocking the camera. Some antivirus programs can interfere with webcam functionality.
     
5. Use a Different USB-C Cable:
   
   • Try using a different USB-C cable that supports data transfer and video output. Some cables may not be fully compatible.
     
6. Test on Another Device:
   
   • Test the camera on another Windows 11 device to determine if the issue is specific to your desktop.
     

Given the steps you have already taken and the information from the sources, it seems that the Samsung M8 monitor's camera might not be fully compatible with Adobe software or Windows 11 in some cases. If the camera works fine with the monitor's built-in apps but not with your PC, it could be a limitation of the monitor's design or a software compatibility issue. Contacting Samsung support or considering alternative solutions, such as using a different webcam, might be necessary

 

webcam issue

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

The information which you have provided is not enough for us to determine the issue. Please provide us more information.

• What exact error message do you receive while using Webcam?
• Does this issue persist while using specific app/program or does it persist with all app using Webcam?

Method 1:

I suggest you to run the Hardware and Devices
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

If issue persist, I suggest you to try installing Webcam drivers in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check
if that helps.

• Download the Webcam drivers from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information is helpful. Do reply if you need further assistance, we will be happy to help you.

Thank you.

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How to Unlock Drive in Windows 10: 5 Ways to Remove a Lock