Windows 10: Bluetooth devices disconnect or fail to connect properly on Windows 11 despite driver...

Hi,I'm experiencing a persistent issue with Bluetooth on my Windows 11 PC. Whenever I try to connect a Bluetooth device e.g., headphones, speakers, the connection either gets interrupted during pairing or fails shortly after connecting.Here’s what I’ve already tried:Removed and reinstalled the Bluetooth adapter via Device Manager including deleting driversUpdated Bluetooth drivers using Windows Update and manufacturer’s websiteChanged Bluetooth and USB power management settings unchecked "Allow the computer to turn off this device to save power"Disabled USB selective suspend in Power Opt

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Bluetooth device fails to install properly.

We appreciate your response. We'd like to know if you've tried connecting other Bluetooth devices on your device.

If you don't have any other Bluetooth device or all of them are unable to connect to your computer, we'd recommend performing the following to isolate driver related issues:

• Search and launch Device Manager using Cortana.
• Locate and collapse Bluetooth.
• Right-click on each of the items listed under Bluetooth and check if the Update Driver Software option is lit. If greyed out, proceed to step 4.
• Click on Uninstall.
• Repeat steps 3 and 4 to all listed drivers.
• Restart your computer.

Note: Restarting your device will reinstall the specified drivers.

We look forward to your response.

 

Bluetooth device fails to install properly.

I tried reinstalling the bluetooth drivers by uninstalling and then restarting, but it's still the same problem. I can add the headset but as soon as it connects it disconnects, is listed as a non audio device, and cannot be connected again.

 

How to disconnect and reconnect bluetooth devices in Windows 10?

Hi Melody,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Pair the Bluetooth device to the system.
• Right click on the Speaker icon in the System tray and select
  Playback Devices.
• Select the device and click on the drop down list next to Set default button.
• Select the option to connect and disconnect from the device.

Hope this helps. Keep us posted on the status for further assistance.