Windows 10: We cant get into our microsoft account. Asking to enter a code from authenticator. Client...

We cant get into our microsoft account. Asking to enter a code from authenticator. Client doesnt remember setting up mfa. We are locked out. What can we do?

:)

 

Microsoft Authenticator asking for a QR Code

I am being asked by Microsoft Authenticator to enter a QR code when I attempt to set up a school or google gmail account instead of being asked to enter the email address why is this like this?

 

Microsoft Authenticator asking for a QR Code

Hello,

I am trying to activate Microsoft Authenticator on my phone and when I go to add a school or google mail account I am asked to enter a QR code instead of being asked for the email address and password combination.

 

Microsoft Officially Launches Outlook.com

Outlook e-mail does not have Multi-factor authentication in the strictest sense - at least when compared to GMail. However if you try to change anything "personal" about your Microsoft/Live account, then it will ask for a temp code it texts to your phone.

So, yes and no in regards to your question. No, it doesn't require two-factor authentication to log-in, but if you go and try your change some "critical" account settings, it will ask you for a second step of verification. However, in regards to whether the e-mail service specifically offers two-step authentication for login; the answer would be no.