Windows 10: I need help for a black screen/no signal issue

Discus and support I need help for a black screen/no signal issue in Windows 10 Gaming to solve the problem; So my dad has a HP i3 8gb 1tb desktop which he has had for a few years now with no issues at all, it has been sitting in his house for over a year long... Discussion in 'Windows 10 Gaming' started by Matt Modify, Jun 12, 2025 at 10:37 AM.

  1. I need help for a black screen/no signal issue


    So my dad has a HP i3 8gb 1tb desktop which he has had for a few years now with no issues at all, it has been sitting in his house for over a year long story and yesterday i was able to bring it too my house, i fitted up the monitor VGA Cable, keyboard, mouse and power cable turned it on and nothing happened, so i hooked it up too my LG TV via a HDMI Cable and it wasn't appearing on the TV either, i need hooked it up too my monitor via a HDMI cable and still nothing, all i'm getting is "No Signal" i have taken the RAM out and cleaned it, i have removed the Bios Battery flushed the system

    :)
     

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
  3. Black screen issue on Windows 10.

    Hi Preet,

    I appreciate if you could answer to a few questions to narrow down to the issue.

    • What is the make and model of the computer?
    • Did you install any third party security application?
    • Does the black screen goes automatically after a period of time?
    As an initial troubleshooting step, I suggest you to refer to the article provided below and c heck if that helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Jun 12, 2025 at 10:41 AM
    #3
  4. Arul_D Win User

    I need help for a black screen/no signal issue

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
Thema:

I need help for a black screen/no signal issue

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