Windows 10: Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4

Discus and support Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4 in Windows 10 Gaming to solve the problem; Dear Microsoft Support,I am experiencing an issue with my HP ZBook 17 G4 laptop running Windows 10 64-bit. The problem is as follows:The Bluetooth... Discussion in 'Windows 10 Gaming' started by ماجدالشرعبي, Jun 12, 2025 at 3:22 PM.

  1. Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4


    Dear Microsoft Support,I am experiencing an issue with my HP ZBook 17 G4 laptop running Windows 10 64-bit. The problem is as follows:The Bluetooth device never appears in Device Manager.To resolve this, I have attempted the following without successBluetooth Device Not Detected in Device Manager on HP ZBook 17 G4 :Downloaded and installed the latest driver for the Intel® Dual Band Wireless-AC 8265 from HP's official website.Installed HP's dedicated Bluetooth driver.Verified the Bluetooth hardware’s functionality using the HP PC Hardware Diagnostics Windows tool, which confirmed the device is physically intact.Ensured the&nb

    :)
     
    ماجدالشرعبي, Jun 12, 2025 at 3:22 PM
    #1

  2. Nvidia not detecting on windows 10 hp zbook 17?

    I have a HP Zbook 17 mobile workstation, This laptop can't detect Nvidia driver whereas in the previous widows 7 works perfectly, I tried so much to work on this windows but it can't detect .just working on original intel graphic although Nvidia installed but it is not working . please help!
     
  3. Bluetooth device disappears from device manager after updating to windows 10

    Hi Asim,

    Thank you for responding.

    I understand the inconvenience you are facing with detecting the Bluetooth drivers in Device Manager.

    As you have already tried with start the Bluetooth service, run troubleshooter and etc., I suggest you to try the below and check.

    I suggest you to check for the HP utilities that are installed in your device and uninstall the one related to Bluetooth and check if it helps.

    Steps: 

    • Press Windows + x key to open a task list from the bottom left corner of the screen.
    • Select Control Panel.
    • Select Programs and Features.
    • Select for one of the utility from HP that is related to Bluetooth, right click on it and
      Uninstall.

    Hope it helps. Feel free to contact us for any assistance on Windows Operating System, we will be happy to help you.
     
    Deepika Gowda, Jun 12, 2025 at 3:25 PM
    #3
  4. MadKc Win User

    Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4

    Internal Bluetooth detected in device manager,but cant install drivers

    I have seen this problem come up a lot , but the problem still hasn't been solved .

    My internal Bluetooth device shows up in my device manager under other devices , but i cant install any drivers . the driver it had was Realtek Bluetooth 4.0 Adapter , when trying to reinstall it it it shows the following


    Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4 0d1590860688t-internal-bluetooth-detected-device-manager-but-cant-install-drivers-device-manager.png

    Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4 90860688t-internal-bluetooth-detected-device-manager-but-cant-install-drivers-driver-update-fale.png


    After running troubleshoot for Bluetooth i got this :


    Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4 862550t-internal-bluetooth-detected-device-manager-but-cant-install-drivers-troubleshooter-prt-1.png

    Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4 861222t-internal-bluetooth-detected-device-manager-but-cant-install-drivers-troubleshooter-prt-2.png


    the problem started after the laptop crashed , i ran system restore and everything worked except the bluetooth .i have run multiple driver installers/updater's (Intel® Driver & Support Assistant , DriverPack-17-Online ) , and all of them say theirs no drivers for my device .

    let me know if i'm short on information

    thanks in advance
     
Thema:

Bluetooth Device Not Detected in Device Manager on HP ZBook 17 G4

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