Windows 10: Can’t reset pc

Discus and support Can’t reset pc in Windows 10 Software and Apps to solve the problem; I have been experiencing a lot of problems with my pc such as it freezing every 5 minutes and just recently when I sign in it is just a black screen... Discussion in 'Windows 10 Software and Apps' started by Bob Bert1, Jun 13, 2025 at 12:47 AM.

  1. Bob Bert1 Win User

    Can’t reset pc


    I have been experiencing a lot of problems with my pc such as it freezing every 5 minutes and just recently when I sign in it is just a black screen with me being able to move the mouse . I was trying to reset it but when I try it gets to 2% than says undoing changes. I wanted to reset it anyways but I cannot because of this.I can’t log into the pc cause it black screens I tried ctrl+alt+del but it didn’t work.I don’t have the original password for the pc in order to use command prompt or anything while in the repair screen

    :)
     
  2. IggSter Win User

    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
  3. Unable to reset the pc

    Hello,

    If you are having that message while trying to reset your computer, We suggest you to create an installation media for Windows 10 using Media
    Creation Tool
    and perform a Reset.

    Once the installation media is created, follow the steps below:

    • Insert the installation media you created, and then restart your PC.
    • On the Install Windows screen, select Repair your computer.
    • On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
      Advanced Options >Reset This PC>Remove everything.
    • After the reset is complete, check for status.

    Give us an update on what happens.
     
  4. Ikaruga Win User

    Can’t reset pc

    router logs DoS attack from a local PC....

    Well you did not say that you don't really know what you are doing. It's not a problem of course, but it changes things a little.

    It's not even clear if the PC or the router is the problem at this time, so I suggested that you disable some unnecessary things which are usually known to cause many problems, sorry if those were too complicated.

    • You could reset some network related stuffz on the PC as a next step. Open an elevated command prompt (run as administrator), and enter the followings on the PC:
      netsh int ip reset reset.log
      netsh int ipv6 reset
      netsh winsock reset
      netsh branchcache reset
      netsh advfirewall reset
      (note: You can export your current firewall rules in the "group policy" before the reset if it's needed for some reason)

    • Btw, Would it be a problem to reset the router to the default settings if the things we are trying will not help? There is a menu point for that called "factory settings" (and also a little hole on the back if you prefer that one).. the Administrator username in the router after the reset would be admin and the password is probably on a sticker at the bottom of the router (special settings needed to go online with your ISP might be also necessary)
      This is not needed now (not yet), but perhaps the source of the problem is at the router and not the PC in question, so we may come to that eventually.
    ps.: Do you have a second network card you could test in that PC and a different cable to rule out some hardware issues on the PC side?
     
Thema:

Can’t reset pc

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