Windows 10: sound card not showing in playback devices

i just connected my sound card through USB port... but i cant see it in my playback devices or any sound device. Even though on the internet all of the people using this sound card are getting it... I have tried using only my mic but the quality is unbearable...

:)

 

Headset won't show up as sound playback device or microphone.

Hello,

I request you to try the methods below:

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.
• After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I also request you to follow the below article:

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

No sound & speakers missing in Playback Devices

I uninstalled with Revo then reinstalled the drivers. My speakers actually show in 'Playback devices' now but still no sound.

Is your suggestion to now remove the Asus card entirely and use the integrated card?

 

No sound & speakers missing in Playback Devices

I do have multiple HDMI devices showing in Playback devices. Again, thanks for your time!