Windows 10: Microsoft Store icon missing

Hello everyone! It's been a couple of days since I noticed that Microsoft Store's icon is missing on my desktop and I really can't figure out why. Can someone help me?P.S. This is how it appears both in start and on my desktop

:)

 

Microsoft Store app icon is missing in search result on start menu

If I scroll down the list of all installed apps on the start menu there is a Microsoft Store entry with the expected briefcase. But if I type "st" then it searches and I get the Microsoft Store entry at the top, as an app, and the icon is the missing image thing. The white sheet with a blue scene.

Also just noticed the top two entries just after I click the start button are missing icons (both this and the Meta Messenger app...though I uninstalled one copy Messenger copy that'd come from outside the store, and have another from the store still installed). Both apps (store and messenger) run fine. And running them doesn't fix the icon.

I can't manually pick an icon for them by right clicking.

I ran the "repair" feature from the Microsoft Store's app details page, and nothing changed.

Any further suggestions?

 

Store app is missing.

Hi,

Thank you for the reply and update.

• 
  Are you signing in with Microsoft User account or local user account?
  

I suggest you to follow these steps and check if this helps.

• 
  Press Windows key + R key to open Run.
  
• 
  Type wsreset.exe and press Enter.
  

Restart the PC and sign in with Microsoft User account and check if you are able to find Windows Store icon.

Keep us informed to help you further.

 

Missing my microsoft store icon in taskbar

Hi Rick,



If that does not resolve the issue, it could be due to an issue with the store cache which needs to be refreshed. To resolve the issue, we suggest resetting the store cache on your PC. Follow these steps on how to perform the troubleshooting:

• Type WSreset into Cortana’s search bar.
• Click on the result of the search.
• A new window will appear, let it open as it is.
• Once command is done, Windows Store will automatically open which indicates that cache has already been cleared.

Let us know how the troubleshooting goes.