Windows 10: Anyone know how to fix this issue? Log in problem

I keep trying to log in to my email account on windows and it keeps saying that they've sent me a code but I don't get any codes I've been stuck for months

:)

 

Surface Pro 4 Log in issues

Hello Bex,

For us to help you suggest steps to resolve the issue, we would like to know some information:

• Did you get any error messages when signing in to your account?
• Have you made any significant changes prior to this issue?
• Have you tried to login using a different Microsoft account or local account on the computer?

We suggest that you try the troubleshooting steps provided by Ashish Sondhi on this

link.

Post us back with the result.

 

Problems logging in to account

Hi Suzanne,

Thank you for contacting Microsoft Community. I understand that you have an issue with logging in to Microsoft Account. I will surely help you to fix this issue.

To understand the issue better, let me know what is the complete error message you get while logging in to Microsoft Account?

This issue could have occurred due to incorrect Microsoft Account Settings.

Try the steps listed here:

Method 1:

I suggest you to sign in to your Microsoft Account directly and check if you face any issues.

How do I sign in to my Microsoft account?

How to sign in to a Microsoft account - Microsoft Support

Method 2:

If the issue persists, I suggest you to try the steps in the article which will help you to identify and fix some problems with the
Microsoft Account.

I can't sign in to my Microsoft account - Microsoft Support

Note: Try the steps which you have not tried before.

To resolve the issue related to Microsoft Office 2016, I suggest you to post the query in Microsoft Office 2016 forums.

Redirecting

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Log on issues

Hi Michael,

Some system process optimization software or programs result in conflict in Windows 10 and cause the Windows 10 lock screen password issue. If you have installed such programs recently, disable or remove them to see if the
problem still persists.

We also suggest that you use a command line to fix lock screen password issue. Kindly follow these steps:

• Press the Windows key + X.
• Select the Command Prompt (Admin).
• Type these command line:
  • if exist "%SystemRoot%\System32\InputMethod\CHS\ChsIME.exe" ( TAKEOWN /F "%SystemRoot%\System32\InputMethod\CHS\ChsIME.exe" icacls "%SystemRoot%\System32\InputMethod\CHS\ChsIME.exe" /deny "NT AUTHORITY\SYSTEM:RX").
• Press Enter key then check if the issue persists.
  

Let us know how it goes.