Windows 10: Locked out by BitLocker — no recovery key, no way to log in, what can I do?

Hello,I am locked out of my laptop because BitLocker is asking for a recovery key. Here’s everything I’ve already tried:I tried logging in with my PIN, but it said my PIN is not available and asked me to set up a new one.I checked the “Sign-in options” and tried using my Microsoft account password — but after that, it asked for a BitLocker recovery key.I went to https://aka.ms/recoverykey and signed into my Microsoft account, but I couldn’t find any recovery key linked to my device.I tried calling Microsoft support multiple times. The phone system only gives me automated options, and I couldn’

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bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

BitLocker Recovery key

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as your child tried to
log in with the fingerprint reader three times, so now the PC is locked as asking for a BitLocker recovery key.



In this scenario, we would suggest you to refer this article for

Find my BitLocker recovery key on your Microsoft account and later retrieve the recovery key.



You may also refer this article for further information:

Finding your BitLocker recovery key in Windows 10



Hope it helps.



Aditya Roy

Microsoft Community – Moderator

 

BitLocker recovery keys

I've been locked out of my computer because I forgot my Bitlocker key, when I did a search on how to get a BitLocker recovery key, and typed in the code I received via email, I got an error message saying the code was invalid, now when I try to retrieve
the BitLocker recovery key, I get an error message saying I cannot do that just yet, that I am locked out of my account for thirty days. Is there another way to recover my BitLocker recovery key so that I can log back into my computer? I have tried everything
I could think of to no avail.