Windows 10: I can’t access my old email and want to login to my Microsoft account to download Minecraft...

I can’t access old email to my old account not the one posting and I’d like to recover my old account and change the email to my current one.

:)

 

Retrieve Minecraft Key On An Account, Which Is Not Accessible.

Hi,



Thank you for writing to Microsoft Community Forums.



Have you lost the login information of Mojang Account or the Microsoft Account?



If you have forgotten the login information of the Mojang/Minecraft Account, then I suggest you to follow the steps mentioned in
Minecraft log in and try to recover the account.



If you have forgotten the login information of the Microsoft Account, then follow the steps mentioned in
Find your Microsoft account email address and try to retrieve
your Microsoft Account.



If you still have issues, then I suggest you to contact Mojang Customer Support and they
will assist you in this issue.

 

Minecraft account hacked and email taken off Microsoft account?

Hi

Welcome to Microsoft community.

I empathize with your emotions and your current circumstances. Having your account hacked and losing access to a game you've invested so much time into can be very frustrating.

Here are some steps you can take:

1. Recover your Microsoft Account: Visit Microsoft's account recovery page at Recover your account and follow the prompts. You'll need to provide as much information as possible to prove that you're the rightful owner of the account. This could include the phone number linked to the account, the answer to your security question, etc.
   
2. Report the issue to Mojang: Go to Mojang's help page at https://help.minecraft.net/hc/en-us/requests/new and select "Report a Minecraft Login Issue". Provide as much information as possible about your account and the issue you're facing.
   
3. Check your email account: If your email account associated with your Microsoft account has been compromised, you may need to work on recovering that first. Check with your email provider for their account recovery options.
   
4. Secure your account: Once you regain access, change your password and add two-step verification to prevent future unauthorized access.
   
5. Contact Microsoft Support again: While it's frustrating to not be able to speak to a live person, trying to reach out to Microsoft Support through online channels. This is a dedicated page for Minecraft support at https://support.microsoft.com/en-us/contactus/minecraft/
   

I hope this helps and you're able to recover your account. Good luck!

Please let me know if you need any further assistance. Thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Cannot Access Microsoft Account

Hi!

I am currently unable to gain access to my Microsoft account. The email that was used to make the account originally is an old email, I switched the old email to my current email, making the old account an alias. When attempting to login into the Microsoft account today, I forgot my password and went through the reset password process. However, it led me to give a code to my old email which I do not have access to because I deleted it. I use this Microsoft account for Minecraft, hence why not being able to access this account is troublesome making me not able to play the game. I would like additional support if possible, thank you!