Windows 10: Word documents not displaying in File Explorer Preview Pane Office 365 + Windows 10

Discus and support Word documents not displaying in File Explorer Preview Pane Office 365 + Windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; On my Windows 10 system, I’m using Microsoft 365 installed from Microsoft Store. When enabling the Preview Pane in File Explorer Alt + P, Word... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Huynh Ngoc Phuong Dung, Jun 16, 2025 at 12:07 AM.

  1. Word documents not displaying in File Explorer Preview Pane Office 365 + Windows 10


    On my Windows 10 system, I’m using Microsoft 365 installed from Microsoft Store. When enabling the Preview Pane in File Explorer Alt + P, Word documents .docx do not show a preview. The pane appears blank or only clickable in the center, and no document content is displayed.What I’ve tried so far:Enabled Preview Pane via Explorer toolbarChecked default app settings Word is set to open .docxEdited the Registry to add/re-add the correct Word preview handler {84F66100-FF7C-4fb4-B0C0-02CD7FB668FE}Verified keys under:HKEY_CLASSES_ROOT\.docx\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}HK

    :)
     
    Huynh Ngoc Phuong Dung, Jun 16, 2025 at 12:07 AM
    #1
  2. BenM_987 Win User

    Preview Pane in File Explorer not displaying word document file previews

    I have the same issue as the one described in this locked thread.

    Win10 File Explorer Preview for Word Docs not working - Microsoft Community

    I have tried all the suggestions in the OP.

    [table][tr]I ran Office Quick repair.I ran Office On-Line repair.I have uninstalled and then installed office.I used the Office tool to uninstall and remove all traces.I did the thumbnail check box.I confirmed the registry entry : %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCacheI added the folder INetCacheContent.Word[/tr][/table]

    None of these steps resolved the problem except running an Online repair of "Microsoft 365 Apps for enterprise" this allows me to see a preview of word doc files in File Explorer except when I reboot the previews no longer work again. What could possibly be "resetting" at reboot that causes the previews not to show up after rebooting?

    I am able to view previews of other office program file types in the preview pane without performing a repair, just not word docs.

    ***Moved from Windows / Windows 10 / Files, folders, and storage***
     
  3. Cannot view Office 365 program documents in File explorer preview pane

    My office 356 documents such as Excel, Word and PowerPoint will not display in the file explorer preview pane.

    I have checked the setting and tried various fixes touted online and on youtube, but I still cannot get these files to preview in file explorer.

    I can preview pdf files, pictures and graphics but anything to do with my Office 365 work programs will not preview.

    Literally, nothing appears but if I highlight the file for some time then a message appears saying "This file can't be previewed". This has been going on for a few weeks and I am now able to take time to look into the issue.

    This is a feature that I rely on and it is currently driving me nuts not having a solution.

    Please, if anyone has a solution or resolution I would be most grateful.
     
  4. Word documents not displaying in File Explorer Preview Pane Office 365 + Windows 10

    In explorer Preview pane does not display excel & word documents, PDF files are visible in the pane.

    In explorer Preview pane does not display excel & word documents, PDF files are visible in the pane. Kindly help
     
    Deepak Advani, Jun 16, 2025 at 12:10 AM
    #4
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Word documents not displaying in File Explorer Preview Pane Office 365 + Windows 10

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