Windows 10: Submitted File For Malware Scan, Deleted

My file was at 28/30 for non malware, was pending the last 2 checks and just isn't there anymore. Was in a support chat, they said "thats weird, make a community post."

:)

 

Submit a file for Maleware scan above 500MB

Hello,

Following this thread: Redirecting

I am trying to upload an EXE file for review, however it is larger than 500MB.

Per the suggestion, I uploaded it to OneDrive and supplied the link in the info.

However, as the actual file section is a must to upload, I could not leave it empty - so I put a random PDF file that describes the project inside.

The review returned as "the file could not be scanned for malware" - so I'm guessing they did not see the OneDrive link in the info.

How can this be addressed properly ?

Thank you

Elad

 

Submit a file exceed 50MB for Malware Analysis

We have a data extraction software (Web Scraping Tool & Free Web Crawlers | Octoparse) and for the last few week when our users download the software, they got "“Trojan” warnings from Windows Defender Anti-Virus
Software.

So we would like to submit our software to Microsoft for Malware Analysis. But since our file exceeds the required size(50MB), we cannot submit the file on Sample Submission Portal. (https://www.microsoft.com/en-us/wdsi/filesubmission)

We reached out to the support and he suggested we can upload the file to ONEDRIVE and mention the download link here.Here is the download ONEDRIVE link of the file that needs to be analyzed: https://1drv.ms/u/s!Amq8iw_ioYjihCxisvSfaD_kyQ2A

There is NO malicious malware hidden in the files of our program, and the detection is a simple consequence of our protective mechanism being unidentified by Windows Anti-Virus software. In order to protect our intellectual property it employs a strict self-protective
mechanism to prevent our coding from being infringed, decompiled or reversed. As Malware, viruses, and Trojans often disguise themselves with similar protection mechanism, anti-virus software often fail to distinguish the protection mechanism of a clean program
and the disguise of a malware; this is exactly what is generating the false positive anti-virus detection of our software.

Please do review the file and reply with the analysis result. Thank you!

 

ROOT SCANS, DIRECTORY SCANS, MALWARE SCANS

Hi Rob,

You don't need to pay for help removing the virus/malware. You can get
free help by specially- trained, malware removal experts on any one of a number of malware support forums.

So if José's suggestion doesn't clear things up, I suggest you post on either one of these forums. They also use special tools to check various locations on a system, along with requesting log files. They'll provide step by step guidance until your system's
clean.

MalwareBtyes' forums - malware removal help

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

All the best in getting this infection cleaned up.

Edited to add missing link above.