Windows 10: Problem running Roblox on Windows 10

I have been trying to download Roblox on my ASUS PC It's specs are a 64 bit IntelR PentiumR N4200 running at 1.1 GHz, with 4 GB of DDR3 memory, 465 GB HDD, and Windows 10 Home Build 1803. I get a error to upgrade to upgrade to Windows 10 Build 1809 RS5, I tried Windows 10 Update Assistant, and updating it normally, but every time I try, it errors when I finish updating. Can anyone help?

:)

 

Windows 10 Roblox problem

Hi Auras,

There are several reasons as to why you can't play Roblox on your computer. Windows Updates may affect the game not to play if your computer is not updated. To make sure that your Windows 10 is up to date, I suggest that you check for any Windows Update
by using this link as your guide.

In addition, make sure that Roblox is allowed to run on your Chrome by performing the following steps:

• Download Roblox and run its setup file.
• After the game has been installed, try to run it.
• You should get a message box saying “External Protocol Request”. Check
  Remember my choice for all links of this type and click Launch Application.

If the issue persists, I suggest that you use another web browser on your computer to check if that helps.

Do get back to us with the results. We'd be more than willing to provide you additional help.

 

roblox cursor issue

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Does it happen specifically with Roblox games or any other app?
  
• Are you aware of any changes on the PC prior to this issue?
  

However, before proceeding with the below steps, we would suggest you to sign out from Microsoft Store and after performing the steps sign in with the same Microsoft account.



Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.



Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Reset Roblox app

1. Press Windows + I key to open Windows Settings.
   
2. Click on Apps and select Apps & feature from the left pane.
   
3. Scroll and look for the Roblox app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Regards,



Aditya Roy

Microsoft Community – Moderator

 

Roblox won't run

Hi WonderWomanDB,



Welcome to Microsoft Community.



The official Roblox information indicates support for 64-bit Windows, but does not explicitly indicate whether 64-bit Windows based on Arm architecture is supported.

• Computer Hardware & Operating System Requirements – Roblox Support
  

[table][tr]Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. [/tr][/table]

There are some limitations when running Arm-based Windows devices.

Windows Arm-based PCs FAQ - Microsoft Support



.

For the second issue of not being able to download Roblox, it is usually related to network factors.

It could be a network anomaly on the device, or it could be an anomaly on the Roblox side of the server.

The content in the following links described the details and steps related to network factors.

• Fix Ethernet connection problems in Windows - Microsoft Support
  
• Change TCP/IP settings - Microsoft Support
  

It is also worth testing in a completely different network environment, such as a hotspot provided by the phone.

If the situation persists and the problem is limited to downloading Roblox, it may be a temporary anomaly in the Roblox servers.

Please wait for a few days or submit the issue to Roblox product team.

If I misunderstand your situation, feel free to correct me and share the information.

Best Regards,



| Microsoft Community Support Specialist