Windows 10: Hi there!

I have my old childhood laptop with a couple broken keys. When I finally started using it again, I did a windows update but the laptop is failing to boot now. It gives me options to either reset it while keeping the data or backup the windows to a time it wasn't faulty but for all this I need admin password and I also don't know which Microsoft account it's affiliated with and even if that account still exists or not. That laptop has a lot of my childhood memories. I do remember the password bcz I had it written on a sticker pasted on the laptop but it contains such letters whose keys aren't w

:)

 

bios

Hi all i am new in this forum, i need meanings step by step of each item listed in the bios Phoenix-Award

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

New FF - passwords

Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM