Windows 10: Why do the power light and airplane mode light remain on after shutting down the ASUS TUF...

Why do the power light and airplane mode light remain on after shutting down the ASUS TUF Gaming F15 FX507ZC4 laptop?

:)

 

ASUS Q553U not turning on - Only light on is "Airplane mode / F2 Key"

Hi all, was a member on SevenForums years ago..it's been a while.

Anyways, having an issue with a fairly new-ish laptop, an ASUS Q553U. It won't power on, power indicator is off, no backlight, the only key that lights up is the F2 key / airplane mode key. A few pieces of info that may be of use:

-Nothing turns on on battery power
-That key only lights up when plugged in
-Key also turns on without me hitting the power button, power button does nothing.
-I have no spare power supplies to test with at the moment.

Now, I'm pretty sure this isn't a Windows 10 problem at all, but this crowd was always super helpful back on SevenForums so I figured it was worth a shot.

Thanks in advance, any help is greatly appreciated!

 

The light on the power button stays on even after shut down.

Hi,

Thank you for posting your query on Microsoft Community.

As per your description, I understand that the light on the power button stays on even after shut down.

We will assist you to resolve the issue.

This issue may arise due to various reasons:

• 
  System not properly shut down or might be in sleep mode.
  
• 
  Power cord connected to the device.
  
• 
  Change in the settings.
  

I would appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  Did you make any recent changes to the settings?
  
• 
  Does the CPU fan spins after the shutdown?
  

As an initial troubleshooting step, (if you are using a laptop).

Unplug the charger from the lap top and check if the issue persists and also try to shut down from the lock screen.

If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Power.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Power Light blinks before Shutting Down

I thought the same thing. My PC does that.. red light blinks until it's fully shut down.