Windows 10: My Microsoft account got hacked and the hacker removed my email so i will not be able to...

My Microsoft account got hacked and the hacker removed my email so i will not be able to get it back, i need help recovering it and i have all the proof i can show.

:)

 

My Microsoft account was hacked and the hackers changed the email

Hi, I am Dave, I will help you with this.

When a Microsoft account is hacked and the hacker changes the associated Email, sadly it is no longer possible to recover that account, because any recovery codes will go to the hackers Email address, the only option is to create a new Microsoft account, then because this community is just a user to user forum, we do not have account access, you will need to contact Microsoft support directly to see if it is possible to move your purchases to the new account.

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!

 

Account is hacked and locked for 30 days but hackers have just added another email.

hi

My main microsoft account was hacked on Thursday. I was locked out and couldnt change the password, something to do with 2 step verification. I have had to create a new account so i can post on here

I spoke to Microsoft who then did something to the account preventing me and the hacker accessing the account for 30 days.

But about 20 mins ago i got an email from Microsoft saying that security info was added to the account. This is a 2nd email from the hacker that has been added even though i was told nobody would be able to access the account.

Can anybody help. I cant reset the password etc, how are they still accessing the account?

thanks