Windows 10: MY HP 4100 SERIES WILL NOT PRINT. IT IS CONECTED TO MY WI-FI. IVE INSTALLED HP SMART.

Ive installed drivers and HP SMART Wireless is on and my laptopasus found it after being installed but I can't seem to have my printer to recognize my downloadfilesPlease advize.

:)

 

Windows 10 Pro 22H2 and hp deskjet 3700 series - issues with printing

Okay so. I have a few guys in the field that use laptops and the portability of the hp Deskjet 3700 series is working well for them. The issue we have is that we found out on a few that the Deskjet is printing the Excel document smaller than desired. It adds extra space around the border and prints the entire page, (fit to one sheet) but it's small print. Here's what I've done so far:

• Printed from a couple of different Desktop computers on the same "portable" printer. I plug in the USB connector, and Win10 finds the printer and identifies it correctly (evidently installs a basic Windows/hp driver) and it prints perfectly.
• I have plugged the printer into 3 different laptops and tried it. They acted the same as the Desktops, identifying the correct printer, etc., but when I print the documents, they get stuck in the print queue. HP suggested that I use "HP Smart" to install the "proper driver". After installing the 'correct' printer driver using HP Smart, When I print, the document winds up being like 90% of the proper size... larger borders mean smaller fonts, and bordering on illegibility. The borders on the documents themselves are set to Custom at 0,0,0,0; and 'fit sheet on one page.' This layout works fine on most computers.

These documents are for printing tickets in the field for our customers, and we'd like them to look the same. I have been chasing this issue now for 3 days, trying various things, updating Windows, resetting back to Windows 10, rebuilding users, etc. So, I basically have laptops that when I use the Windows-supplied drivers, documents are stuck in the queue. (yes I've tried stopping the spooler, deleting the jobs, restarting the spooler, restarting the print job and it keeps getting stuck like the spooler doesn't know what to do next... says printing but remains in that state literally for as long as you wait. When I use the hp-Smart app to install the "correct" drivers, it's almost like there are drivers "in series" that are adding default margins that add up to a large margin. Next step for me is to download the 'HP Print and Scan Doctor' but having used it before, I don't hold much hope. Any additional ideas would be welcome... maybe even how to bypass the print spooler and use the Windows-supplied driver by itself, without getting stuck in the queue

 

HP Introduces Industry's First Wi-Fi Mouse

HP today announced a new lineup of wireless accessories equipped with Wi-Fi connectivity and HP Link-5 technology to promote mobility and ease of use. Products such as the company's exclusive HP Wi-Fi Mobile Mouse allow users to do more without the hassle of wires and with the assurance of extended battery life.

"HP offers its customers a wide variety of accessories that are simple to use with connectivity options to meet their unique needs," said Scott Pappan, director, Accessories, Personal Systems Group, HP. "For consumers who desire PCs that are light and small but offer fewer USB ports, or for those who use their PCs in multiple settings, options like Wi-Fi and Link-5 allow users to keep USB ports free for other devices."







Industry's first Wi-Fi mouse
The new HP Wi-Fi Mobile Mouse is the first mouse to connect quickly and easily without a USB dongle via a PC's built-in Wi-Fi receiver. A reliable, first-time pairing connects the mouse to the PC, allowing users to work with ease and confidence. The mouse instantly reconnects during each use and operates without interference from other wireless devices.

The HP Wi-Fi Mobile Mouse also offers:

• Up to nine months of battery life more than twice the battery life of comparable Bluetooth models.
• Five customizable buttons that allow users to create shortcuts for common actions such as cut, paste, undo and redo.
• A smooth, four-way-tilt scroll wheel to improve control while scrolling up and down or side to side.
• Full functionality up to 30 feet from the PC.
• A sculpted form with rubber sides to ensure a comfortable, secure grip that can be used in the right or left hand.

HP Link-5 technology liberates USB ports
HP also introduced new PC accessories with HP's exclusive Link-5 technology. Link-5 allows users to connect up to five HP-compatible PC accessories with one receiver, freeing up valuable USB ports.

There are no drivers or software to install. Users simply press the "Connect" button on a Link-5 device to pair it with their PC. The wireless receiver then "remembers" all paired devices, making Link-5 accessories ideal for those using a PC in multiple settings such as the home, office or other mobile locations.

Link-5 delivers reliable connectivity using 2.4-GHz wireless technology and has an intelligent sleep mode to ensure the longest possible battery life. The latest Link-5 accessories lineup includes:

• HP Wireless Mini Keyboard: Just the right mobile companion for a tablet or entertainment PC, this full-featured keyboard is lightweight and ultra-small in size.
• HP Wireless Ultrathin Wireless Keyboard: Offering a stylish look and feel, this keyboard is durable, full-featured and a great value.
• HP Wireless Elite v2 Keyboard: Featuring a sleek, ultra-slim design, this keyboard offers superb performance and comfort.
• HP Wireless Optical Comfort Mouse: Offering a comfortable, secure grip for use in the right or left hand, this mouse features an optical sensor with adjustable sensitivity that works on most surfaces.
• HP Wireless Laser Comfort Mouse: Using a laser sensor with adjustable sensitivity, this mouse delivers optimal performance and works on most surfaces.
• HP Wireless Mobile Mouse: Designed for users who are on the go, this mouse delivers reliable wireless connectivity at a great value.

Pricing and availability

• The HP Wi-Fi Mobile Mouse is expected to be available in the United States in June at a starting price of $49.99.
• The HP Wireless Mini Keyboard is available now in the United States at a starting price of $59.99.
• The HP Ultrathin Wireless Keyboard is available now in the United States at a starting price of $59.99.
• The HP Wireless Elite v2 Keyboard is expected to be available in the United States in July at a starting price of $49.99.
• The HP Wireless Optical Comfort Mouse is expected to be available in the United States in June at a starting price of $29.99.
• The HP Wireless Laser Comfort Mouse is expected to be available in the United States in June at a starting price of $39.99.
• The HP Wireless Mobile Mouse is expected to be available in the United States in June at a starting price of $24.99

 

Docs not printing

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to print using
HP Office jet 4632 all-in one printer from Windows 10 S PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• Are you able to use the printer in Windows 10 S prior to this issue?
  
• Are you aware of any changes on the PC prior to this issue?
  
  
  

We would suggest you to run the inbuilt Printer Troubleshooter: Press
Windows + I key to open Settings, and then select Update & Security
> Troubleshoot, and then from the list select Printer > Run the troubleshooter.



However, we would also suggest you to uninstall/remove the HP smart app and reinstall it again on the PC. Please refer this article:
HP Printers - Install and Use the HP Smart App (Windows 10)



If the issue persists, I recommend you to use the Wi-Fi direct option and connect the printer wirelessly. Follow the steps in this article:
HP Printers - Printing with Wi-Fi Direct



Also refer this article for additional information:
HP Printers - Installing and Using the Windows Built-in Print Driver



Regards,

Aditya Roy

Microsoft Community – Moderator