Windows 10: BitLocker of Drives have been suspended. How do I turn them back on?

I did a cloud factory reset of my laptop. After the reset was successful, I noticed that the two drives except C have a yellow triangle with exclamation on it. On further inspection, I found out that their BitLocker has been suspended. The device encryption is turned on on my device and even after restarts, this problem is not fixed. What do I do?

:)

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.

 

Bitlocker Key

Hi,

Thank you for posting your concern. It is good that you know the Bitlocker key to properly get into the computer. To help you turn off the Bitlocker key, you can follow the steps below:

Please make sure you are signed as the Administrator of the computer.

To suspend BitLocker Drive Encryption on an operating system drive

• 
  Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
  
• 
  Click Suspend Protection for the operating system drive.
  
• 
  A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption. Click
  Yes to continue and suspend BitLocker on the drive.
  

To turn off BitLocker Drive Encryption

• 
  Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
  
• 
  Find the drive on which you want BitLocker Drive Encryption turned off, and click
  Turn Off BitLocker.
  
• 
  A message is displayed, informing you that the drive will be decrypted and that decryption may take some time. Click
  Decrypt the drive to continue and turn off BitLocker on the drive.
  

Let us know if this resolves your concern.

 

bitlocker

Hi,

Thank you for posting your query at Microsoft community. I will be glad to assist you.

I would suggest you to decrypt all the data that was encrypted before disabling bitlocker, try the following steps and see if that helps.



Important:This section, method, or task contains steps that might lead to data loss. Therefore, make sure that you backup all the data and before continuing further with this section, method, or task. Microsoft
doesn’t assume responsibility for any data loss which might occur.

To suspend BitLocker Drive Encryption on an operating system drive

1. Click Start, click Control Panel, click System and Security, and then click BitLocker Drive Encryption.

2. Click Suspend Protection for the operating system drive.

3. A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if

you want to suspend BitLocker Drive Encryption. Click Yes to continue and suspend BitLocker on the drive.



To turn off BitLocker Drive Encryption

1. Click Start, click Control Panel, click System and Security, and then click BitLocker Drive Encryption.

2. Find the drive on which you want BitLocker Drive Encryption turned off, and click Turn Off BitLocker.

3. A message is displayed, informing you that the drive will be decrypted and that decryption may take some time. Click Decrypt the drive to continue and turn off BitLocker on the drive.

For further assistance, you can post your query in Microsoft Community.

Thank you.