Windows 10: My live I'd does not open..

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Windows Live Mail 2012 Closes Right After Opening

Hi,

Thank you for posting in Microsoft Community.

I would suggest you to follow the below steps and check if it helps you regarding the Windows Live Mail 2012.

• Press Start button, type programs and Features.
• Search for Windows Live Mail 2012. select Uninstall/Change.
• Select Repair and follow the steps and check if it helps you.

keep us posted to help you better.

 

Windows Live email folders

Hi,

I would suggest you locate the Windows Live Mail Folder and see if your important folders are available.

Follow the steps below:

Step 1: Show all hidden Files.

• Click on File Explorer and then click on the View Tab.
• Check Show Hidden Files/Folders.

Step 2: Open the WLM Store folder.

• Go to the Mentioned path: C:\Users\YOUR_USERNAME\AppData\Local\Microsoft\Windows Live Mail
  
• Now go to the Storage folders location and look for your important folders.
• If they are available, follow the steps below.
• Make a copy of Windows Live Mail Folders and store it in a path you can easily access.
• Now, open Windows Live Mail Account.
• Click Alt + F key and press Import Messages.
• Select Windows Live Mail and click Next.
• Browse the folder and locate the file.
• Finally press Next.
• You will find your imported messages in the Imported folder.

Hope this helps. Please respond if you have further related queries.

Regards,

 

Windows LIve Mail

Hi,

Thank you for posting in Microsoft Community.

It is possible that Mail.MsMessageStore file was corrupted. Please follow the steps below on how to repair the file:

• • 
    Which is the email client that you use to access your emails? Windows live mail or through mail app? Or do you access email via your Web Browser?
    
  • 
    If you use email client, what type of email account? (i.e. POP, IMAP, Exchange or other...)
    

I suggest you to follow the below steps and check if it helps if you access it through Windows live mail.



1. Restart the computer (this is to ensure that Live Mail is fully shut down, and that none of it's components are in use when the computer starts)



2. Press Windows+ X and select command prompt(Admin).

3. Copy the following (press Ctrl+C):



esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



Note: the "" are necessary



4. Right click in the command prompt Window, and select Paste, so you now see the following:



C:\Windows\system32>esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



5. Press enter. esentutl will now defragment the Live Mail database file



6. Once done, you can close the command prompt, and restart the PC again



If the issue persists, please notify us.



Thanks.