Windows 10: Internet randomly disconnecting while playing games

Discus and support Internet randomly disconnecting while playing games in Windows 10 Software and Apps to solve the problem; Im on my hp envy x 360 and as of recently my internet has been randomly disconnecting while i play games such as roblox , valorant and minecraft. I... Discussion in 'Windows 10 Software and Apps' started by Sullliii, Jun 22, 2025 at 6:52 AM.

  1. Sullliii Win User

    Internet randomly disconnecting while playing games


    Im on my hp envy x 360 and as of recently my internet has been randomly disconnecting while i play games such as roblox , valorant and minecraft. I cannot reconnect to the internet unless i manually select it i have already tried updating my internet drivers and reinstalling them changing my powerplan but nothing has worked . There is no physical obstruction from the side of my router .

    :)
     
  2. ghcBuG Win User

    Internet disconnects frequently while playing steam games

    Yes, I can confirm that both the computer which I am starting the game on, and another computer, gets a Ping Timeout.

    What happens is, i start the game. As soon as i do anything that interferes with the internet (e.g. loading up the Servers list to join a game, or sometimes i even get into the game, but gets disconnected too quick for me to start playing)
     
  3. Internet Randomly Disconnects: Ethernet Network Adapter Keeps Disconnecting

    My internet keeps randomly disconnecting throughout the day. Its a Dell (Windows 10Pro 22H2 - Dell Precision 5770) with Network Adapter: Realtek USB Gbe Family Controller Ethernet. I tried these steps below, no resolution yet:

    One thing I noticed, everytime the internet randomly disconnects, I go to Device Manager, and notice the Realtek Network Adapter has totally disappeared from the list (with no option to reenable, even after finding it in Hidden devices).

    I have to go through these two steps in this order to bring back internet.

    1. Restart Computer
    2. and then Restart Modem Router. ( I do restart modem by unplugging/plugging back in).
    If the ethernet disconnects, Restarting the Modem won't work. Neither will Restarting Computer work. It has two be those two steps above in that specific order. I'm curious if having this resolution path, to understand why ethernet adapter disappears. If you can help target or specify why its occurring?

    Already attempted this: and the problem still continues

    1. Updated Dell Drivers
    2. Windows Update
    3. Network Adapter Troubleshooter
      Internet randomly disconnecting while playing games [​IMG]

    4. (a) Network Reset and (b) tried manually uninstalling/reinstalling network drivers separately
      Internet randomly disconnecting while playing games [​IMG]

    5. Tried manually downloading the software drivers at Realtek website Oops!
    6. Replace cable just in case, but the other computer in home does not have internet randomly disconnect
    7. Tried:
    1. Disable these three in Device Manager: (a) Energy Efficient Internet (b) Green Ethernet (c) Wake on Magic Packet
    I use the modem with another computer, and no issues whatsoever, until I got a new computer.

    Note: this is different from previous question, since its looking at a problem/diagnosis path, rather power management settings.
     
    MarkSmith201, Jun 22, 2025 at 6:57 AM
    #3
  4. Internet randomly disconnecting while playing games

    Computer randomly disconnects from internet when I play online games

    Hi,





    We would like to learn more about the challenges that you are experiencing with your Internet connection randomly dropping when playing games on your
    Windows 10 computer. Please answer the questions below so we can better assist you:



    1. Are you receiving any error messages on your computer?

    2. Have you made any recent changes on your computer?

    3. What troubleshooting steps have you done so far?

    4. How are you connected to the Internet (using wired or wireless connection)?

    5. Is the issue persisting even when you are only browsing the Internet?

    6. Is the issue persisting on all online games that you try to launch?



    We look forward to hearing from you again soon.
     
    Freddrick Pal, Jun 22, 2025 at 6:57 AM
    #4
Thema:

Internet randomly disconnecting while playing games

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