Windows 10: I have unboxed a new pc and it is asking for an administrator password for windows login

I have just unboxed a Del OptiPlex 7020 and when I start up the PC it is asking for an administrator password. I did not set up this computer and I don’t have the administrator password. How do I find that out so I can access this computer

:)

 

Windows 10 asks for administrator password

Hi Carl,

I suggest you to create a new user account and check if you face the same issue.

Here are the steps:

• 
  Go to Settings.
  
• 
  Choose Accounts and then select
  Family and other users.
  
• 
  Select add someone else on this PC.
  
• 
  Enter a user name and hit next.
  
• 
  Click on Finish.
  
• 
  Sign out from the current Account and Log into the new account.
  

If you still face the issue, I suggest you to change the account type to administrator account by following the steps below and check if it helps.

• 
  Press Windows key + X.
  
• 
  Select Control Panel.
  
• 
  Click on User accounts.
  
• 
  Under make changes to your account, click on
  Manage another account.
  
• 
  Select the account which you want to change.
  
• 
  Now click on change the account type.
  
• 
  Select Administrator
  and click on Change the Account Type to change the account type to administrator account.
  
• 
  Now check if you are able to perform the tasks.
  

Get back to us with the status of the issue.

Thank You.

 

Administrator forgot password and/or is not working anymore, cannot login

Hi Paul,

We apologize for not being able to address your concern in a timely manner.



I suggest you to boot through Windows 10 recovery media, then open Command Prompt from Windows Recovery Environment and enable Built in Administrator.

Follow the below steps to enable Built in Administrator:

• Open Command Prompt from Windows Recovery Environment.
• Copy and paste the below command and press Enter.

net user administrator /active:yes

3. Close the Command Prompt and try to login though Built in Administrator.

4. Change the earlier password or you can create new user account.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.



Thank you.

 

Password issue

After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???