Windows 10: Chrome Crashes Instantly — Only Works If I Rename the Shortcut

Discus and support Chrome Crashes Instantly — Only Works If I Rename the Shortcut in Windows 10 Software and Apps to solve the problem; Chrome Crashes Instantly — Only Works If I Rename the Shortcut Hey everyone,I’m running into a really weird issue with Google Chrome after rolling back... Discussion in 'Windows 10 Software and Apps' started by Ahum Maitra1, Jun 23, 2025 at 9:17 AM.

  1. Chrome Crashes Instantly — Only Works If I Rename the Shortcut


    Chrome Crashes Instantly — Only Works If I Rename the Shortcut Hey everyone,I’m running into a really weird issue with Google Chrome after rolling back to Windows 11, and I wanted to see if anyone else has experienced something similar. What’s going on: After reinstalling Windows 11, I downloaded Chrome from the official Google website using Microsoft Edge. Everything seemed to install fine, but when I try to open Chrome from the Start Menu or Taskbar, it immediately crashes. No error messages — it just opens and closes right away.I’ve tried installing different versions of Chrome, includi

    :)
     
    Ahum Maitra1, Jun 23, 2025 at 9:17 AM
    #1

  2. Symlink shortcut changes when folder renamed

    Hi Toaster Ghost Burns Bread,

    I have recreated your concern by going through these steps. Please let me know if we are on the same understanding about the issue:

    1. On the Start menu, I typed %appdata% and then hit
      Enter.
    2. I created a folder under AppData and named it Test.
    3. Right-clicked the newly created folder and select Sent to > Desktop (create a shortcut) to create a shortcut.
    4. Renamed the folder to Test2.
    5. Go to the desktop. Double-clicked the shortcut and it was able to locate the renamed folder. (This is working as designed).

    Just to clarify, do you want the shortcut folder to not be able to open/locate the folder when you renamed it?

    We look forward to your response.
     
  3. Desktop chrome shortcut icons turned into blank papers!!!

    Hi

    Welcome to Microsoft community.

    It's possible that the antivirus app you installed, RAV endpoint protection, caused the issue with your Chrome shortcut icons turning into blank papers. Antivirus apps can sometimes interfere with the functioning of other programs, including changing the appearance of icons.

    To resolve this issue, you can try the following steps:

    1. Restart your computer: Sometimes, a simple restart can fix minor issues with icons.
    2. Rebuild the icon cache: The icon cache is a database that stores the icons for all the files and programs on your computer. If the cache becomes corrupted, it can cause issues with icons. To rebuild the icon cache, follow these steps:
      • Open File Explorer and navigate to the following folder: C:\Users[Your Username]\AppData\Local
      • Locate the "IconCache.db" file and delete it (you may need to enable the option to show hidden files and folders in File Explorer settings).
      • Restart your computer.
    3. Reset Chrome shortcuts: If the issue persists only with Chrome shortcuts, you can try resetting them by following these steps:
      • Right-click on the blank paper icon and select "Properties."
      • In the Properties window, click on the "Shortcut" tab.
      • Click on the "Change Icon" button.
      • In the "Change Icon" window, click on the "Restore Defaults" button.
      • Click "OK" to save the changes.
    Please note that these steps are general suggestions, and it's always a good idea to back up your important files before making any changes to your system.

    Please feel free to let me know if you have any further updates, thanks.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Jun 23, 2025 at 9:22 AM
    #3
  4. Chrome Crashes Instantly — Only Works If I Rename the Shortcut

    Search Engines Are Crashing Instantly After Opening

    I fixed it by doing this

    Fix Chrome Not Opening by Renaming Icon

    Step-1: Open File Explorer. (Shortcut keys: Win + E)

    Step-2: In the bar at the top, add the following path and click Enter:
    C:\Program Files (x86)\Google\Chrome\Application
    If you get an error, try this path instead:
    C:\Program Files\Google\Chrome\Application

    Chrome Crashes Instantly — Only Works If I Rename the Shortcut [​IMG]

    Step-3: Locate the Chrome icon. Right-click on it and select Rename.

    Chrome Crashes Instantly — Only Works If I Rename the Shortcut [​IMG]

    Step-4: Type a new name, and it can be anything you want (Chomexyz, for example). Once you do, press Enter.

    Step-5: Right-click on the icon again, hover the cursor over Send to, and select Desktop (create shortcut)

    Chrome Crashes Instantly — Only Works If I Rename the Shortcut [​IMG]

    Step-6: Go to your Desktop and delete the old Chrome icon.

    Step-7: Right-click on the new Chrome iconthat you just created on the desktop and click Rename. Change the name to what it was previously called, i.e., Chrome.

    Step-8: Restart your computer and try opening Chrome again.

    Step-9: If Chrome is now working properly, right-click on the Chrome icon in your taskbar.

    Step-10: Select Unpin from Taskbar.

    Step-11: Drag the new Chrome icon (available on the desktop) to the taskbar. This will pin it here.
     
    WilliamSchellenberg , Jun 23, 2025 at 9:22 AM
    #4
Thema:

Chrome Crashes Instantly — Only Works If I Rename the Shortcut

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