Windows 10: google maps stopped showing names on my surface pro 9

Recently Google maps stopped showing names. This happens on my Surface pro 9, with Win11. On my other surface pro with Intel processor and win10 it works fine. How to correct this?

:)

 

Where is Google Home app for Surface Pro 9?

I understand that you are looking for the Google Home app for your Surface Pro 9, but I'm sorry to inform you that the Google Home app is not available in the Microsoft Store. The Google Home app is designed for Android and iOS devices, and it is not compatible with Windows devices.



As an alternative, you can access the Google Home app through a web browser on your Surface Pro 9. Simply go to the Google Home website and sign in with your Google account to access your devices and settings.



I hope this information helps. Let me know if you have any other questions related to Microsoft products.

 

what is weight of surface pro 9?

Hey, how you doing?

Thank you for contacting us and welcome to the Microsoft Community.

My name is Vitor. I'm an Independent Advisor and I'll be glad to help you today.

Surface Pro 9:

Length: 11.3 inch (287 mm)

Width: 8.2 inch (209 mm)

Height: 0.37 inch (9.3 mm)

Weight7: 1.94 lb (879 g)

Surface Pro 9 with 5G:

Length: 11.3 inch (287 mm)

Width: 8.2 inch (209 mm)

Height: 0.37 inch (9.3 mm)

Weight7: 1.95 lb (883 g) (mmWave) or 1.94 lb (878 g) (Sub6)

More information here:

https://www.microsoft.com/en-us/surface/busines...

Check if the suggestions above helped you and tell me if it worked.

Thanks

Vitor S.

 

Surface Pro 3

Hi ChrisWaters3,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

1. Does the battery drain out, if the tablet is not connected to peripherals?
   
   
2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)
   

I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
However, I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Check the drivers.

Step1: Battery driver

1. Press Windows andR
   key together on your Keyboard.
2. Type devmgmt.msc and hit enter.
   
3. Click on view on top > Select Show hidden devices.
   
4. Expand the Batteries option from the list.
   
5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
   Properties.
6. Click on Driver tab > check if you have the option to
   Roll Back Driver.
7. If yes, Roll back the driver or uninstall it and restart the computer.
   

Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

Step 2: Keyboard driver.

1. In the Device manager, go to ‘Other devices’, you will find
   Unknown devices.
   
2. Double tap on the unknown device > click on
   Driver tab> click on update driver.
   
3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
   
4. Select keyboard, then click ‘Next’.
   
5. Select HID Keyboard device and click finish.
   

Method 2: Run the toolkit.


Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

I would suggest you to run the toolkit provided by Microsoft on
Fix common Surface
problems using the Surface Diagnostic Toolkit

If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
Surface Pro 3 Battery
FAQ for the Surface Pro Embedded Controller Firmware update.


Hope it helps.

Roohi Taj S

Microsoft Community - Moderator