Windows 10: My Headphones are connected but they do not show in my audio devices

Discus and support My Headphones are connected but they do not show in my audio devices in Windows 10 Drivers and Hardware to solve the problem; I'm trying my best to fix this but im not able to, my headphones connect to other deevices like my phone etc. but with my laptop not a chance, it also... Discussion in 'Windows 10 Drivers and Hardware' started by Tomasz Salwin, Jun 23, 2025 at 4:38 PM.

  1. My Headphones are connected but they do not show in my audio devices


    I'm trying my best to fix this but im not able to, my headphones connect to other deevices like my phone etc. but with my laptop not a chance, it also doesn't work with other bluetooth headphones please help

    :)
     
    Tomasz Salwin, Jun 23, 2025 at 4:38 PM
    #1

  2. Headphones do not show up when Realtek is installed

    OK, so this happened to me on my laptop. It wanted to use the realtek drivers no matter what. Let me show you what to do.
    Step 1. Open the start menu and type 'Device Manager' in the search bar. Click on the result.

    Step 2.
    My Headphones are connected but they do not show in my audio devices 195247d1531240211t-headphones-do-not-show-up-when-realtek-installed-devmgr.png
    You'll see this window appear.

    Step 3.
    My Headphones are connected but they do not show in my audio devices 195248d1531240275t-headphones-do-not-show-up-when-realtek-installed-devmgrsound.png
    Expand the 'Sound , video and game controllers' category.

    Step 4. Find 'Realtek High Definition Audio' in the list, then right click it and select Properties.

    Step 5.
    My Headphones are connected but they do not show in my audio devices 195249d1531240441t-headphones-do-not-show-up-when-realtek-installed-devmgrsounddriver.png
    Click on the 'Driver' tab near the top of the window.

    Step 6.
    My Headphones are connected but they do not show in my audio devices 195250d1531240560t-headphones-do-not-show-up-when-realtek-installed-driverrollback.png
    Now click on the button that says 'Roll back driver'.
    If the button is dimmed, make sure your Realtek drivers are currently installed.

    Step 6. If you did it correctly, the system should ask you to restart to finish. If it does then you finished the tutorial correctly!
    Once restarted, Open device manager again using step 1. Expand the 'sound, video and game controllers' category again.

    Step 7. If it says 'High Definition Audio Device' then you did it right. Here's a pic for example purposes:
    My Headphones are connected but they do not show in my audio devices 195251d1531240808t-headphones-do-not-show-up-when-realtek-installed-highdef.png
     
    ThatsNiceGuy, Jun 23, 2025 at 4:45 PM
    #2
  3. Headphones are not identified as the audio device when connected.

    Hi Abdul,

    Thank you for your interest in Windows 10!

    I understand that your headphones are not identified as the audio device when connected. In order to troubleshoot the issue, I would suggest you to try the following methods and check if the issue persists.

    Method 1:

    Run the Playing audio troubleshooter.

    a) Press the ‘Windows + W’ key on the keyboard.

    b) Type Troubleshooter in the
    Search box and then press Enter.

    c) Select Troubleshooting. Click on
    View All and select Playing audio.

    d) Click Next and follow the on-screen instructions.

    If the issue still persists, try the next method.

    Method 2:

    Set headphones as default audio device.

    1. Right click on the volume icon and click on Playback Devices.

    2. In the new windows click on the tab "Playback" and right click in the window and click onShow Disabled devices.

    3. Now check if headphones are listed there and right click on it and choose enable.

    4. Highlight that headphones and click on "Set as Default".

    If the issue still exists, try the next method.

    Method 3:

    You may check the same issue with the new user account.

    Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

    • Go to Settings.
    • Choose Accounts and then select Other User Accounts towards the left.
    • Select Add an Account.
    • Enter a user name and hit Next.
    • Click on Finish.
    • Sign out from the current Account and Log into the new account.
    • Check if issue persists.

    Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.
     
    Harkanwar Singh, Jun 23, 2025 at 4:45 PM
    #3
  4. My Headphones are connected but they do not show in my audio devices

    Bose Noise Cancelling Headphones 700 show up as Unspecified/non-audio device upon initial connection. Choppy distorted and intermittent audio

    When connecting headphones to Windows 10 the first time, they are not added as an audio device and appear under Other Devices. Headphones do not appear as an option in the Sound control panel. Going into Control Panel\Hardware and Sound\Devices and Printers
    and enabling all Bluetooth Services in the Properties of the Headphones in the Unspecified section makes them appear as an audio device.

    Audio played through headphones (Chrome, Groove, iTunes) is choppy, intermittent, and distorted. There are popping or crackling sounds when audio is playing and when it isn't. Audio plays perfectly fine when connected to Pixel phone or Mac. No such issues on
    those devices.

    Steps take to resolve:

    Set as default device

    Disabled all background services

    Rebooted / reset headphones

    Cleared bluetooth device list from headphones

    Removed headphones from bluetooth list of all devices

    Unpaired and re-paired, only to PC

    Restarted PC

    Updated PC

    Updated headphones

    Ran Windows control panel troubleshooters


    My Headphones are connected but they do not show in my audio devices 1e29216d-2088-4aa8-baea-326310a1d98b?upload=true.png


    Is there any way to fix this problem?
     
    CrescentDuchess, Jun 23, 2025 at 4:45 PM
    #4
Thema:

My Headphones are connected but they do not show in my audio devices

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