Windows 10: someone hacked my Microsoft account and changed the email.

Discus and support someone hacked my Microsoft account and changed the email. in Windows 10 Software and Apps to solve the problem; Microsoft has the worst customer service I've ever experienced. so someone has hacked my Microsoft account and changed the primary email as well as my... Discussion in 'Windows 10 Software and Apps' started by Paul silvia, Jun 23, 2025 at 6:57 PM.

  1. PAUL SILVIA
    Paul silvia Win User

    someone hacked my Microsoft account and changed the email.


    Microsoft has the worst customer service I've ever experienced. so someone has hacked my Microsoft account and changed the primary email as well as my phone number. they fortunately didn't change my password so I was able to get in but I can't change my email or phone number back because again they changed it to their email. I also cannot fill out a recovery form because when it asks what account I'm trying to get into my original email doesn't exist nor does my cell phone. so am I supposed to use the hackers email to fill out the form and then use my other gmail account? I can't do anything o

    :)
     
    Paul silvia, Jun 23, 2025 at 6:57 PM
    #1
  2. THEMAILMAN78
    TheMailMan78 Win User

    email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Jun 23, 2025 at 7:01 PM
    #2
  3. NEWTEKIE1
    newtekie1 Win User
    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Jun 23, 2025 at 7:01 PM
    #3
  4. OAKLEY BAKER
    Oakley Baker Win User

    someone hacked my Microsoft account and changed the email.

    my microsoft account was hacked email changed

    my microsoft account was hacked email changed and on Recover your account it asks me for an email but when i put the email of the hacked account it says it doesn't exist

    * Changed to a question
     
    Oakley Baker, Jun 23, 2025 at 7:01 PM
    #4
Thema:

someone hacked my Microsoft account and changed the email.

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