Windows 10: System reset stuck on ‘getting things ready’

Discus and support System reset stuck on ‘getting things ready’ in Windows 10 Gaming to solve the problem; I have decided to do a full system reset on my surface pro. However it appeared to get stuck at ‘getting things ready, I left it for 6 hours before... Discussion in 'Windows 10 Gaming' started by Harry W. Hedger, Jun 24, 2025 at 5:57 PM.

  1. HARRY W. HEDGER
    Harry W. Hedger Win User

    System reset stuck on ‘getting things ready’


    I have decided to do a full system reset on my surface pro. However it appeared to get stuck at ‘getting things ready, I left it for 6 hours before deciding to cancel it, this also appeared to be stuck so I held down the power button to try and stop it which has worked. How can I reset my laptop? Did I not wait long enough?

    :)
     
    Harry W. Hedger, Jun 24, 2025 at 5:57 PM
    #1
  2. ALYSSALEE2
    AlyssaLee2 Win User

    Factory reset stuck on getting things ready

    I've started a factory reset on my laptop. It's been like an hour and it's still stuck on the Getting things ready screen. How do I fix this?
     
    AlyssaLee2, Jun 24, 2025 at 5:59 PM
    #2
  3. GABRIEL FRANCE
    Gabriel France Win User
    Factory Reset Gets Stuck On “Getting Things Ready”

    So I’m trying to factory reset my Windows 10 PC and when I select “install windows locally” it gets stuck on the second “getting things ready” screen. When I select “install windows through the cloud” it gets stuck at 1% completion on “resetting your pc”.
     
    Gabriel France, Jun 24, 2025 at 5:59 PM
    #3
  4. ALYSSALEE2
    AlyssaLee2 Win User

    System reset stuck on ‘getting things ready’

    Factory reset stuck on getting things ready

    Ummm note that the process of resetting have not even begun yet its just stuck on the Getting ready screen.
     
    AlyssaLee2, Jun 24, 2025 at 5:59 PM
    #4
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System reset stuck on ‘getting things ready’

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