Windows 10: Bluescreen request help to analyze dmp file

My friends play game will happen blue screen radomly and whatever he play. But the computer is new. Just bought it one week. He can't find the problem and don't know how to post here. I tried to get his dmp file. Hope to find out the problem. Thank you who will see this post. I upload the zip about dmp file on google drive. Please check the link belows. If need any additional information. Please let me know.DMP file:https://drive.google.com/file/d/1AoK3cud3fnFnmfpyWoyXZv9-s6xKF-s_/view?usp=sharing

:)

 

Windows 7 is bluescreen-ing on me. can anyone help with the .dmp files.

Download a copy of BlueScreenView 64-bit. Unpack the ZIP file and launch the EXE. It will scan your \Windows\Minidump folder for crash dumps; click on the file that you want to analyze. In the bottom half of the window, BlueScreenView will list the EXEs, DLLs, and drivers that were running when the crash happened. The files with a pink background were responsible for the crash.

I was able to look at your DMP file. I find it a bit odd/suspicious that the Netwsw02.sys driver doesn't show a product name, description, company name, or path. A little digging found that this driver is probably for the Intel Wireless WiFi Link Adapter. Do you have a WiFi adapter in this computer? Your System Specs don't show it. If you do, what is the brand/model?

In the meantime, run Memtest86+ and check for bad RAM. Do at least one full pass, preferably several. It will take a while to check all 16 gigs of RAM in your machine.

It would be a good idea to run some malware scans, too.

 

Analyze a DMP file

Surface5Win11dmp

Can someone help me analyze the dmp file from a recent BSOD. Its happening on our Surface Laptop 5s when they are on Windows 11.

 

Kernel_Mode_Heap_Corruption BlueScreen. Need help to fix it.

Hi everyone in the community.

I need serius help to fix recurrent bluescreen error. Already located minidump folder, able to provide .dmp file when requested. Already tried scanow and other commands in cdm, checked ram with windows ram diagnostics programs.

Available info about the error:

Nombre de evento de problema: BlueScreen

Código: 13a

Parámetro 1: 12

Parámetro 2: ffffa18919602100

Parámetro 3: ffffa18922d65000

Parámetro 4: 0

I'm open to any suggestion or request.

Thanks in advance.