Windows 10: requesting a refund

Discus and support requesting a refund in Windows 10 Software and Apps to solve the problem; Dear Concerned, I do not need Microsoft 365 and did not realise but I was charged 5000 rupees on 17th june and would like to request a refund as I do... Discussion in 'Windows 10 Software and Apps' started by Ritie Rajaswi, Jun 25, 2025 at 4:42 PM.

  1. RITIE RAJASWI
    Ritie Rajaswi Win User

    requesting a refund


    Dear Concerned, I do not need Microsoft 365 and did not realise but I was charged 5000 rupees on 17th june and would like to request a refund as I do not use it and I am a student and this money means a lot to me. Kindly look into the matter for me. Thank you. Ritie Rajaswi

    :)
     
    Ritie Rajaswi, Jun 25, 2025 at 4:42 PM
    #1
  2. HAHN - MSFT
    Hahn - MSFT Win User

    Refund request

    Hi Stacey,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    I'm sorry to hear that you're having trouble downloading Windows 11 Pro. As a Microsoft agent, I can assist you with this issue. However, please note that I cannot process a refund request as I do not have access to your account information.

    To get a refund on a subscription, use our self-help tool below to guide you through the right steps. Returning items you bought from Microsoft for exchange or refund - Microsoft Support



    Regarding the error message you're receiving, can you please provide me with more details about the error message? This will help me to better understand the issue and provide you with the appropriate solution. Additionally, have you tried any troubleshooting steps to resolve the issue? If not, I can provide you with some basic troubleshooting steps to try.

    Your Sincerely

    | Microsoft Community Support Specialist
     
    Hahn - MSFT, Jun 25, 2025 at 4:51 PM
    #2
  3. BILL SMITHERS
    Bill Smithers Win User
    Bill Smithers, Jun 25, 2025 at 4:51 PM
    #3
  4. SUMIT - INSIDER MVP
    Sumit - Insider MVP Win User

    requesting a refund

    I'd like to request a refund for minecraft.

    Sure, here are the standard steps for a refund. Use the link, sign in and request a refund.

    If you want to Refund an app/game, Microsoft Store allows you to request a refund within 14 days.

    For Software Products, the days can be up to 30.

    For games, additional conditions like should be played less than some specific hours apply.

    https://support.microsoft.com/en-in/help/10558/...

    https://beta.support.xbox.com/help/subscription...

    To request a refund, please go to the following page:

    https://beta.support.xbox.com/help/subscription...

    You should see your order after signing in.
     
    Sumit - Insider MVP, Jun 25, 2025 at 4:51 PM
    #4
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