Windows 10: Uninstall Dropbox problem

Hello!I just uninstalled dropbox on my computer and something really bad happened!Now all of my files on my computer have a green box with a white checkmark or a blue box and 2 arrows pointing right in the bottom left corner.I tried absolutely everything to fix this [a whole day]Please tell me you can fix it!I attached a pic to show you what exactly is the problem!Pis: https://ibb.co/DH8bsFjdTalk Soon,Steven

:)

 

Deleting Dropbox

Hello Donna,

As you are issue is concerned to deleting the Dropbox, we will help you with this issue.

• Do let us know the complete error message/ error code of this issue?
• Are you referring to Dropbox icon/ application on Windows 10?

If you are referring to Dropbox app on your device, try the below steps and check if it helps.

Step 1: If the Dropbox is preloaded on your desktop:

• Click Start.
• Click Settings.
• Click System.
• Click Apps & features.
• Select Get Dropbox or Dropbox X GB from the application list, where "X" is the amount of space corresponding to your promotion.
• Click Uninstall.

Step 2: If the Dropbox is a desktop app follow:

• Press Windows + X, click on Control Panel.
• Under Programs, select Uninstall a program.
• Select Dropboxfrom the list of programs, and click Uninstall.

Hope it helps. Provide us additional information if you are still facing the issues with deleting the Dropbox program on your device.

Thank you.

 

Grey x on dropbox files

Hi

Welcome to Microsoft community.

The issue you're experiencing with Dropbox files appearing with a grey X and the error code '0x80070780: The files cannot be accessed by the system' suggests that there may be a problem with file permissions or syncing on your Windows 10 system. Here are some steps you can try to resolve this issue:

1. Restart Dropbox: First, try restarting the Dropbox application on your Windows 10 computer. Right-click on the Dropbox icon in the system tray (near the clock) and select "Exit" or "Quit." Then relaunch Dropbox from your Start menu or desktop shortcut.
   
2. Check File Permissions: Ensure that you have appropriate permissions to access and open the files in question. Right-click on one of the affected files, select "Properties," and navigate to the "Security" tab. Make sure your user account has permission to read and modify the file.
   
3. Reinstall Dropbox: If restarting doesn't help, consider reinstalling Dropbox on your Windows 10 computer:
   
   • Uninstall Dropbox by going to "Control Panel" > "Programs" > "Uninstall a program," selecting Dropbox, and clicking "Uninstall."
     
   • Download the latest version of Dropbox from their official website.
     
   • Install it following the prompts provided during installation.
     
   • Sign in to your Dropbox account when prompted.
     
4. Reset File Associations: It's possible that file associations for MP3 files have become corrupted or misconfigured on your Windows 10 system, preventing them from opening properly.
   
   • Right-click on an MP3 file that is showing a grey X icon.
     
   • Select "Open With" > "Choose another app."
     
   • Choose an appropriate media player (e.g., Windows Media Player, VLC) from either the list of recommended apps or by browsing for it.
     
   • Checkmark "Always use this app to open .mp3 files."
     
   • Click "OK."
     

If none of these steps resolve the issue, I recommend reaching out to Dropbox support again for further assistance as they may have specific troubleshooting steps tailored for this particular issue.

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Windows 10 - PRT SC not working after OneDrive deleted, Dropbox installed/uninstalled

OK - here's a different take on a common problem.

• I just got a new HP laptop, and proceeded to uninstall all of the bloatware that I don't plan to use, including OneDrive.
  
• I then installed Dropbox, followed by GreenShot to capture and edit screen grabs
• Unfortunately Prt Sc didn't work.
• I did some research, and discovered that the problem might be Dropbox
  • I uninstalled Dropbox as well, but Print Screen still isn't working.
• I've also tried combinations of FN-PrtSc and ALT-PrtSc, without success.
• Since OneDrive and Dropbox have both been uninstalled, I can't modify the settings.

Is there a way to determine what app PrtSc is linked to, and to change it to GreenShot?