Windows 10: Doom Eternal crashing on main windows account

Discus and support Doom Eternal crashing on main windows account in Windows 10 Software and Apps to solve the problem; Doom Eternal instantly freezes and crashes on the main user account, I have already tried using DDU to rollback and reinstall drivers. I contacted... Discussion in 'Windows 10 Software and Apps' started by rubnnnnn, Jun 26, 2025 at 8:57 AM.

  1. RUBNNNNN
    rubnnnnn Win User

    Doom Eternal crashing on main windows account


    Doom Eternal instantly freezes and crashes on the main user account, I have already tried using DDU to rollback and reinstall drivers. I contacted Bethesda support, they suggested trying to launch it on a new windows user, which fixed the bug and then they said they couldn't fix it because it was a microsoft issue and to contact ms support.system information:r7600rtx407032gb ram2tb nvme ssd

    :)
     
    rubnnnnn, Jun 26, 2025 at 8:57 AM
    #1
  2. BRIANHANSQUINE
    BrianHansquine Win User

    PC Doom Eternal

    Does PC Doom Eternal work on Windows 10.
     
    BrianHansquine, Jun 26, 2025 at 9:07 AM
    #2
  3. ZAPDRAG'N
    Zapdrag'n Win User
    can't open doom eternal

    i am being rendered unable while running doom eternal on my windows pc. while monitoring in task manager i found that when doom eternal icon rises it suddenly closes followed by system inturuption.
     
    Zapdrag'n, Jun 26, 2025 at 9:07 AM
    #3
  4. GEOGREPG
    GeogrePG Win User

    Doom Eternal crashing on main windows account

    Doom Eternal On Windows 10 from Microsoft Store

    Hi Wilfredo.

    Thanks for your super speedy reply!

    I have installed the xbox app from your link on my laptop.

    When I go into the Games I Own list in the Xbox app Doom Eternal does not show (the other game I own does show up Sea of Thieves)

    In the Xbox app I have a notification saying that my friend has sent me a gift of Doom Eternal. When I try to redeem the code the xbox app says the code has already been redeemed. Which it has in my Microsoft Store.

    Sea of Theives shows up in both the xbox app and the Microsoft store app so I know I am logged into the correct account.

    The Microsoft store app still says that Doom Eternal won't run on my Windows 10 device.

    What should I do now?
     
    GeogrePG, Jun 26, 2025 at 9:07 AM
    #4
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Doom Eternal crashing on main windows account

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