Windows 10: 360

:)

 

Xbox 360 for Windows does not work

Hi,

To address your concern, we suggest that you uninstall and reinstall the Xbox 360 controller driver. To do that, follow these steps:

• Go to the Device Manager.
• In Device Manager locate Xbox 360 Wireless Receiver for Windows
  and right click it.
• Choose Uninstall.
  
• After the driver has been uninstalled, restart your computer. When your computer restarts, Windows 10 will automatically install the missing driver.
  

Let us know if you need further assistance.

 

Unable to access play and charge cable on Xbox 360

Hi,

I realize the inconvenience you are facing with accessing the Charge and Play cable on Xbox 360, do not worry we will help you with this issue.

Do let us know what exactly happens when you try to access the cable?

I would like to inform that you can play the games using the cable. There might some reasons like:

• The battery has reached the charge limit.
• There's a problem with the charge cable.
• There's a problem with the battery.

I suggest you to try the troubleshooting steps suggested in the below Microsoft help article and check if it helps.

The Rechargeable Battery Pack does not charge when it’s connected to your Xbox 360 Play & Charge Kit

Hope it helps. Get back to us with an updated status of accessing the cable for further assistance.

Thank you.

 

Xbox One controller being recognized as a 360 Controller

Hi Stephan,

There are several reasons why your Xbox One controller is detected as an Xbox 360 controller by your PC. It is possible that the controller is not updated or if you previously used an Xbox 360 controller on the PC, it is still detecting its drivers instead
of the Xbox One controller drivers. To properly isolate your concern, please clarify the following information:

• Have you used an Xbox 360 controller on the same computer before?
• Does the error message occur on all of the games that you play?
• Have you tried to update the controller?
• Are you using an Xbox One Elite controller?

In the meantime, we suggest that you update the controller by following the steps on this

link.