Windows 10: Intune and AutoPilot

Discus and support Intune and AutoPilot in Windows 10 Software and Apps to solve the problem; We are planning to implement Autopilot and Intune Management for our Retail devices, which are shared among other employees. What is the best approach... Discussion in 'Windows 10 Software and Apps' started by J2ep, Jun 26, 2025 at 3:38 PM.

  1. J2ep Win User

    Intune and AutoPilot


    We are planning to implement Autopilot and Intune Management for our Retail devices, which are shared among other employees. What is the best approach for this? Like do we need an E3 Account an F3, or A DEM account? And we don't want employees to use their email to drive the autopilot and to be registered in Intune. Since We will provide them a separate account for Intune and Autopilot Management.

    :)
     

  2. Autopilot Profiles: Azure /Intune.

    In the Microsoft Partner Center Dashboard I am able to both create and configure Autopilot profiles and (once it’s working) register devices to apply those Autopilot profiles to.



    In the Azure Intune Dashboard I am able to do the exact same functions as mentioned above in the Microsoft Partner Center by navigating:

    • Open Azure
    • Open InTune
    • Click Device Enrollment
    • Click Windows Enrollment
    • In this GUI there are options for Windows Autopilot


    The odd thing is that for the same customer I can configure Autopilot in two different places. Additionally, if I create a profile in one location, it does not propagate to the other. I can have two completely different profiles in each place.



    How is it determined which is the profile that will be used for Autopilot if I have one in each place? Is one being phased out? Thanks for any information that you can provide.

    Also, what would happen if we had a device from a completely different source than Ingram? Like we inherited a client that already had PC’s, and we wanted to onboard them with the Azure/InTune stack? Would we not be able to register
    those devices? I don’t think Ingram would interested in taking requests for devices that they didn’t even sell.

    Thank you.
     
    JohneSanchez4994, Jun 26, 2025 at 3:46 PM
    #2
  3. Nikhar_K Win User
    Intune User-driven upgrade issues

    Hi Brandan,



    Thank you for writing to Microsoft Community Forums.



    I understand you are facing issues while testing Intune autopilot feature for user-drive profile. I suggest you to refer the article

    Troubleshooting Windows Autopilot enrollment issues in Microsoft Intune
    and see if that helps.



    For additional information, you can refer the article
    Enroll Windows devices in Intune by using the Windows Autopilot
    .



    If the issue persists, I suggest you to post your query in
    TechNet forums
    , where we have a dedicated team with experts in Microsoft Intune to assist you with the appropriate troubleshooting steps.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
  4. Intune and AutoPilot

    Deregistration of computer from Intune/Autopilot system

    I recently purchased a used computer from an Ebay retailer. The computer appears to be registered with Intune/Autopilot program and I cannot install Windows on the machine due to a requirement to enter “School” or “Work” credentials, which I do not have. Is there a way to have this machine deregistered from the Intune/Autopilot system? What information is required?
     
    John F._064., Jun 26, 2025 at 3:46 PM
    #4
Thema:

Intune and AutoPilot

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