Windows 10: Is it possible to reset MFA if my Microsoft Authenticator app is not linked correctly?

I've been having serious login issues with my Microsoft account. The email I'm using is my main business email.Here’s what’s happening:When I sign in and tell Microsoft it’s a personal account, I can log in using Password 1. That works fine.When I sign in and tell Microsoft it’s a work account, I have to use Password 2 — and that also works, but then it asks for verification, and that’s where I get stuck. The verification options it gives me are: 1. Enter a code from the Microsoft Authenticator appI open the app and see one account listed under Microsoft Entra ID with my email.When I tap on it

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Microsoft Authenticator (beta) app in Store

Source: Microsoft Authenticator (beta)

 

MFA Accounts in Authenticator is lost after resetting phone

Hi,

I used to store various kinds of accounts in the Authenticator app to perform MFA (Multi Factor Authentication). But my phone broke last week, and had to be totally resetted to 0.

Alas, I have to reinstall my apps. When I reinstall Authenticator, all my registered accounts were gone, BUT my accounts still demanded the code generated in Authenticator.

Any way to solve this issue?

Regards

 

MFA issue. I need to re-set Authenticator app

I can not connect to my demo tenant (it is not my MS FTE account) where MFA was enabled.

It requires a code from Authenticator app. But to login to Authenticator app I need a code from the Authenticator app.

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