Windows 10: WHY CANT I CREATE A NEW MICROSOFT ACCOUNT

Discus and support WHY CANT I CREATE A NEW MICROSOFT ACCOUNT in Windows 10 Software and Apps to solve the problem; I guess the title is pretty much self-explanatory but I'll describe it here anyway:I have three issues with the accounts:First, I can't create a new... Discussion in 'Windows 10 Software and Apps' started by Gold Hapix, Jun 28, 2025 at 3:52 AM.

  1. WHY CANT I CREATE A NEW MICROSOFT ACCOUNT


    I guess the title is pretty much self-explanatory but I'll describe it here anyway:I have three issues with the accounts:First, I can't create a new microsoft account due to a supposed "unusual activity"... See the screenshot below Second, I just can't connect to one of my accounts, even if my email and passwords are correct; when I get it right, it just tells me to verify my account by sending a code to my email. However, when I write my email and try to send the code to it, I just don't receive any code at all in my email... and I am just left there with no way to connect to that accoun

    :)
     

  2. Creating a Microsoft account PIN

    Hi B. Johnson,

    Welcome to Microsoft Community.

    If you are unable to create a PIN for your Microsoft account, you can try the following steps to troubleshoot the problem:

    1.Reset Microsoft Account: Try resetting your Microsoft account password. You can do this using a third-party device such as a cell phone, tablet, etc. by going to the Microsoft Account Recovery page and following the instructions to reset your password. After resetting the password, restart the computer and try creating the PIN again.

    2.I would suggest that you can refer to the steps in Start your PC in safe mode in Windows - Microsoft Support to start your computer in safe mode.

    Please create a new account in Safe Mode by following the steps below and see if the issue still persists under the new account.

    • Search for CMD, then run it in administrator mode and enter the following command:
    • After prompting the command to run successfully, enter the following command:
    Note: USERNAME PASSWORD can be replaced with your desired account name and password, if you don't need a password you can leave out PASSWORD.

    Restart your computer and log in to the system with the new account, if there is no problem under the new account, then bind your Microsoft account under the new account, if it can be successful, then this may be a malfunction of the account configuration file, please refer to the following article to transfer your information to the new account:Fix a corrupted user profile in Windows - Microsoft Support ((The steps for windows 11 are the same as windows 10, please refer directly to the steps for windows 10)

    Thank you for your patience and understanding, if you have any questions, please feel free to leave us a message.

    Best regards

    Brandon | Microsoft Community Support Specialist
     
    Brandon - MSFT, Jun 28, 2025 at 3:59 AM
    #2
  3. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
  4. WHY CANT I CREATE A NEW MICROSOFT ACCOUNT

    Unable to create new User account

    Hi Richard,

    Thank you for your interest in Windows 10.


    • Are you logged in with a Microsoft account or Local account?

    • Are you trying to create new user account using Administrator account?
    I suggest you to run SFC scan.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

    Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

    https://support.microsoft.com/kb/929833?wa=wsignin1.0

    Please get back to us with the information required, we’ll be glad to assist you.
     
Thema:

WHY CANT I CREATE A NEW MICROSOFT ACCOUNT

Loading...
  1. WHY CANT I CREATE A NEW MICROSOFT ACCOUNT - Similar Threads - WHY CANT CREATE

  2. WHY CANT I CREATE A NEW MICROSOFT ACCOUNT

    in Windows 10 Gaming
    WHY CANT I CREATE A NEW MICROSOFT ACCOUNT: I guess the title is pretty much self-explanatory but I'll describe it here anyway:I have three issues with the accounts:First, I can't create a new microsoft account due to a supposed "unusual activity"... See the screenshot below Second, I just can't connect to one of my...
  3. why cant i remove the microsoft account?

    in Windows 10 Gaming
    why cant i remove the microsoft account?: hi, i accidentally put to my grandma computer a parental controled account and now i cant remove it. any ideas? https://answers.microsoft.com/en-us/windows/forum/all/why-cant-i-remove-the-microsoft-account/23ec9770-0884-498c-97c5-336fde58c030
  4. why cant i remove the microsoft account?

    in Windows 10 Software and Apps
    why cant i remove the microsoft account?: hi, i accidentally put to my grandma computer a parental controled account and now i cant remove it. any ideas? https://answers.microsoft.com/en-us/windows/forum/all/why-cant-i-remove-the-microsoft-account/23ec9770-0884-498c-97c5-336fde58c030
  5. Cannot create a new Microsoft account

    in Windows 10 Gaming
    Cannot create a new Microsoft account: I am trying to create a new Microsoft account for my kid but I always get stuck on the "Help us beat the robots" page.I add the email and the password and I also can add the birthday and regionOn the next step, it tried to connect to the puzzle but it times out and I get the...
  6. why cant i create a new account using my name

    in Windows 10 Gaming
    why cant i create a new account using my name: im trying to make a new account with my name and it always says its unavailable whenever my name is included in the new email address but if it will let me create an account using any other name, for example the one i am asking this question from...
  7. why cant i create a new account using my name

    in Windows 10 Software and Apps
    why cant i create a new account using my name: im trying to make a new account with my name and it always says its unavailable whenever my name is included in the new email address but if it will let me create an account using any other name, for example the one i am asking this question from...
  8. why cant i create a new account using my name

    in Windows 10 Updates and Activation
    why cant i create a new account using my name: im trying to make a new account with my name and it always says its unavailable whenever my name is included in the new email address but if it will let me create an account using any other name, for example the one i am asking this question from...
  9. Problem Creating New Microsoft Account

    in Windows 10 Gaming
    Problem Creating New Microsoft Account: I am trying to create a second Microsoft Account. I have gone through the steps of creating my new user-id and password without problem. When I click, in order to create the account, it shows the status bar moving as if it is creating the account. It continues like this...
  10. Why cant i create a family account ?

    in User Accounts and Family Safety
    Why cant i create a family account ?: I am in canada the link to create a family account doesnt work? https://answers.microsoft.com/en-us/windows/forum/all/why-cant-i-create-a-family-account/61ed7f60-a754-46cb-86c7-3942874f1797"