Windows 10: I have my bluetooth device and it doesn't show me the device name to connect or pair

I have my bluetooth device and I made all the device to forget from the Bluetooth setting but now it is not showing any of the device to connect or pair.

:)

 

Change the name of paired Bluetooth devices

Hello Ref,

You can change the name of your paired Bluetooth devices on Device Manager. To assist you with your concern, kindly follow the steps below:

• Type in Control Panel on the Cortana Search
  field.
• Click on Hardware & Sound.
• Select Devices & Printers.
• On the new window, right-click on the paired device and select Properties.
• Click on the Bluetooth tab and edit the name of your paired device.

Let us know if you will need further assistance.

 

Bluetooth Devices will not Pair


Hi,

Hopefully this is the correct Forum !

I have a Microsoft Mouse 5000 and Wedge keyboard (the early one that does not fold).
Both have been working perfectly.

Recently I paired them both successfully with a new Samsung tablet, but when I came to use them again on my laptop,
I found that I could not pair either of them.

I have spent countless hours researching this without success.

Here's where I am now:

Settings > Bluetooth & other devices does not list either of them.
Device Manager > Bluetooth has both of them showing and reports both working properly.

Device Manager reports as follows:

Notebook Mouse 5000:
No driver files are required or have been loaded
The Events tab says that further installation is required

Wedge Mobile Keyboard:
No driver files are required or have been loaded
The Events tab says that further installation is required

The 2 Service Discovery Service entries also report that further installation is required.

Can anyone suggest the way forward, please ?

Regards.

 

Cannot use bluetooth device

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