Windows 10: After updating, I rebooted as instructed, and my laptop will not power up

After updating, I rebooted as instructed, and my laptop will not power up. I have a black screen, no power and there is no reason for this except the update.

:)

 

Stuck in Reboot loop after power cut

Hi,

We understand your concern and appreciate the time and effort that you have invested in to fix the issue.

Before we proceed, I would like you to state which troubleshooting steps have you performed bedsides the mentioned to fix the issue.

As per the description, I suspect that you might be stuck in a reboot loop. I suggest that you perform Power Drain and check if it helps

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Hope this helps

Regards

 

Intel E5200 Gets Updated, R0 Stepping Coming Up

Intel's Pentium Dual-Core E5200 processor is getting on course for a specifications update. The chip will feature in a new, improved Wolfdale-2M core, spec'd out as the R0 stepping, from its current M0 stepping. The new stepping is intended to add new instructions, power-management features, and bring about changes in the chip-package. A short list of known changes is as follows:

• CPUID changed from 10677 to 1067A
• Power State Indicator (PSI) support with Intel 4 series chipsets
• New instructions - XSAVE and XRSTOR
• New S-spec and MM numbers
• New halide-free chip package

Due to the changed CPUID, users may require BIOS updates to detect the CPU. According to the company, E5200 R0 should be out by April 13.

Source: TechConnect Magazine

 

Laptop battery problem

Hi,

For us to properly isolate the issue with your laptop battery, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you run the power troubleshooter. Below are the steps:

• Type troubleshoot in the search bar.
• Under Find and fix other problems, look for and select
  Power.
• Click the Run the troubleshooter button, and follow the on-screen instructions to run the troubleshooter.

We look forward to your response.