Windows 10: I am not able to connect a onn keyboard or, a a hp keyboard and the mouse

I am not able to connect a onn keyboard or, a a hp keyboard and the mouse

:)

 

Wireless ONN keyboard and mouse not working. Model #ONA11HO087

Hi,



Thank you for contacting Microsoft Community. I understand that you have an issue with
Wireless ONN keyboard and mouse after upgrading to Windows 10.
I will surely help you to fix this issue.



This issue could have occurred due to these reasons:

1. Damaged hardware.

2. Corrupt keyboard or mouse driver.



Try the steps listed here:

Method 1:

I suggest you to run hardware troubleshooter and check if it helps.

a) Press Windows Key.

b) Type Troubleshooting in the search box and hit
Enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.



Method 2:

If the issue persists, I suggest you to download and install latest keyboard and mouse driver from the manufacturer website and check if it helps.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

onn wireless keyboard and mouse.

I have an onn RF wireless keyboard and mouse set, i also have two dongles. both dongles have the same FCC ID's but the model numbers are not the same when i plug one in it reads the keyboard, the other reads the mouse but niether one works. when i bought
the set it came with only dongle to operate both. and yes i have pushed the connect button on both and still nothing. what am i doing wrong here?

 

No keyboard or mouse usb

Hello guy’s and gals, I was able to fix my mouse and keyboard issue, seems that they were not making a full connection, don’t know why that happened, when I first booted up , seems I had to really force the connections for keyboard and mouse USB Iinto the MB USB port,all is working now , thanks for everyone suggestions thanks